Embrace | Pet Insurance Review

I received the following email after fifteen business days from my original claim. They are now telling me it will be a MINIMUM OF 30 BUSINESS DAYS BEFORE THEY ANSWER MY CLAIM. THEY ARE THE WORST. Hello Lila, We have received medical records for Harry and they are in line for review. Harry's medical records could be reviewed for several reasons, including: You've requested a medical history review You've submitted your first accident or illness claim Harry has a claim pending medical history for a specific date of service We are updating a temporary pre-existing condition on Harry's policy Once the medical records are reviewed, pending claims can be processed and medical history reviews can be completed. This process can take up to 30 business days once we've collected all necessary medical records, and it is likely you will not receive any updates during this time. Please note that if our team finds that we are missing medical history or the records we receive are summary/vaccine records only, this will delay the review and/or claim. Please be sure to let us know which practice(s) Harry has visited in the 12 months before you purchased your policy. Medical records can be emailed to claims@embracepetinsurance.com, submitted via your MyEmbrace customer account, or faxed to (800) 238-1042. Feel free to contact us if our requested time frame has been exceeded. Warm Regards, The Embrace Claims Team Embrace Pet Insurance 800-511-9172 www.EmbracePetInsurance.com Connect with us on Facebook & Twitter Pet health insurance is administered by Embrace Pet Insurance Agency, LLC and underwritten by one of the licensed insurers of American Modern Insurance Group, Inc., including American Modern Home Insurance Company d/b/a in CA as American Modern Insurance Company (Lic. No 2222-8), and American Southern Home Insurance Company

My dog suddenly began acting odd and hanging her head low. No visible injury nor was she doing anything that could have resulted Iin a slipped disc other than being spooked on a nature walk and turning her head quickly and sharply.2 visits to emergency didn't give diagnosis, but follow up visit to her own vet indicated a neck injury. Those three claimes were submitted and paid out quickly. An MRI was done to show where in the neck the injury was-slipped disc. That claim was paid out quickly as well to help pay for my dog's sur. Just wish I had set more aside in insurance, but never thought my dog would've had that kind of injury at only 3 years if age. But Embrace gave me confidence in knowing that my dog would be taken care of. Get Insurance for your pet; you never know what an everyday walk might bring.

The coverage has been wonderful with my golden who has epilepsy.am so glad I have this insurance on both of mine. Quick and easy to work with.

Embrace offered excellent rates and their wellness program is a real help with maintenance. My dog, Sam, had to be euthanized this year and Embrace covered the cost. My dog Bip, needed dental work and Embrace covered that. Barney, a standard poodle, needed grooming throughout the year and with the wellness program I was reimbursed for his upkeep. The best part of Embrace other than their timely payments, is that unlike other pet insurance companies I've used, Embrace does not try to deny claims. Their customer service reps are excellent - informative, patient, compassionate, really know the Embrace policies, and actually assist in getting the claims paid.

Unfortunately, our little girl had allergies when we picked her up and Embrace was quick to help us through the issues. The processing of my claims have been quick and they were available for any questions I had. I would highly recommend them for insurance for your pet.