Embrace | Pet Insurance Review

I have had Embrace insurance for 4 of my pets, over the past 7 years. They are thorough in their records review, to ensure claims are accurate (which I appreciate to keep costs down for the customer), but once your claims have been verified, they explain everything well and make payments quickly.

Great insurance. Easy to submit claims online.

Keeping in mind I have not yet filed a claim! The Customer Service was Excellent and helpful and the process was easy and stress free. I am waiting on a review of health history (for pre-existing conditions) and a Vet Report to shorten the Orthopedics waiting period. I will let you know when I have received that information or actually need to file a claim.

On the whole, I’m not sold on the pet insurance thing, as my rates have increased substantially every year, even on my pets with no claims. I think the better investment is just to save for emergencies. That being said I got this on my new healthy rescue dog, for coverage of big catastrophic kinds of things. This year, he started having mysterious pain which has led us to several specialists, imaging appointments, and many meds, and embrace has been fair and prompt in covering all of the claims. I read many horror stories, so I was worried, but they have thus far paid all of the claims that are part of my dogs policy.

We have had such a great experience with Embrace so far. The claims process is so easy. From start to finish it has been completely painless and professionally handled. We are very pleased with the service we have received.