Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 19,744

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Debbie Eskridge

Amazing customer support

We have used this insurance for a year. We have always received amazing customer support. My one claim was handled quickly. Very pleased with the quality of service!
5

out of 5

POSTED: | BY: Judith Sarsten

Embrace the Coverage

Embrace is an awesome company -- not only is coverage better than other pet insurance companies, but the employees honestly care about helping the customer. Recently, clarification was needed on a submitted invoice and the representative working on the claim reached out to my Vet for clarification -- awesome customer service!
5

out of 5

POSTED: | BY: Kainani Quiacusan

I am forever grateful for Embrace Pet…

I am forever grateful for Embrace Pet Insurance! By far one of the best decisions I've ever made when it comes to my best friends health. My Sadie was diagnosed with idiopathic epilepsy last April and has needed a lot of care. Embrace has made it possible for me to not only give her the best care possible, it has significantly helped ease the financial stress that comes along with such a difficult diagnosis. Our life has changed tremendously, it's been rough, but She is worth it! Knowing Embrace has our back has been the greatest blessing and has allowed me to focus on Sadie's health and that is priceless! I am a customer for life!
1

out of 5

POSTED: | BY: Stacey Taylor

horrible coverage!

Well visit claims are paid fast and easy (but of course this is an additional premium to the policy). I have had to have a fit to get any other claims paid, they sat on them for months and it was not until I posted on social media they got processed. They will try to put EVERYTHING under a pre-existing condition. This is not worth the money at all
1

out of 5

POSTED: | BY: CIndy Stanley

I would give them zero stars

I would give them zero stars if I could. Stay far away from this company. They are unscrupulous and will do anything in their power to not pay on claims. They say they will take 1 month to review a pet’s previous health history but it took almost 4 months. They call everything in the world a pre-existing condition. My dog had one ear infection and now they won’t pay for any ear or skin condition for life. I only switched to them because USAA recommended them but I am going to do everything in my power to change that. The sales guy totally lied about everything just to get my money. I am cancelling and trying any other company. Run run far away from them!

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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