Embrace | Pet Insurance Review

This was a wonderful experience. They kept me updated the entire way through the claim. Even if there was a delay, reached out and explained why. Absolutely a 5 star experience. So glad to have you!

Turning in our claim was extremely easy process. During such a stressful time, it was a quick process with zero issues.

I have had this policy for multiple pets for about 8 years.Their customer service representatives are very helpful and knowledgeable. It should be noted that unless submitted claims are clearly itemized the claims are denied. You need to get a representative who will advise exactly what is required from your vet for reimbursement under your policy. Although this can be a hassle their representatives are very helpful and extremely compassionate. My most recent experience was the same as prior submissions and the claims finally paid. Suggestion: If Embrace added what specific detailed information is required on their claim forms (which are very generic) it would be more efficient and then they would absolutelyreceive 5 stars from me.

I am in the midst of my first claims on my dog. We have carried insurance for 4 years on 2 dogs and not needed it before. Now my dog is ill and I am in the midst of worrying about her but I don't have to worry about my vet bills. Embrace has made filing each invoice and receiving reimbursement quick and easy. Thanks so much.

With multiple pets visiting the vet a one time, the new procedure allowing multiple claims on one submittal is very easy and a time saver. Using Embrace Pet Insurance is the best.