5
out of 5
POSTED: | BY: Zuzu
200% Customer Care & Support
I've had my senior kitty enrolled for a few years. Now that serious health issues have sadly arisen, I have been so relieved that Embrace has done exactly what my policy described. A stressful and difficult period with your sick animal should not be further complicated by worry if your policy will come through... I've been given fast reaction time, clear claims processing, customer care, and direct deposit fund reimbursement. I would rate them 10 stars. I will keep Embrace for any new pets who join our family in the future. I'm a grateful customer and pet parent during a devastating illness.
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