5
out of 5
POSTED: | BY: Janet Sgro
Excellent service, compassionate staff
Great company. One of the few that reimburses for alternative care i.e acupuncture, laser therapy, hydrotherapy etc. claims process is easy and response time is timely. I’m fortunate to work with a staff person named Meghan . The most empathetic and caring person I’ve ever worked with. She is the very best.
My only issue is the growing cost of the insurance. I presently pay 200 per month for 7000-8000,( can’t remember which) 1000 dollar deductible and a 70 percent rate return on claims. I started when my dog was 8, he is now 13.5. I’m concern with what my increase will be at the end of March. Outside for the escalating costs they are super!
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