Embrace | Pet Insurance Review

when placing a claim for pet; the turn around is very good for reimbursement. If you are new to Embrace and you have an older pet, it can be a little longer to get all the reviews from pet past records. Anytime I have made a call with questions, each person has been very helpful and professional.

After I figured out the process, it has become easy, and the representatives have been patient and helpful.

This company is just like every other insurance. They will use every excuse they can find to NOT cover a condition. My dog threw up ONCE in 2023 and they used that to not cover all GI issues he ever experiences until 2025. Well throwing up isn't a condition; it's a symptom of MANY conditions. And when my dog then had pancreatitis for the first time ever, they used something totally unrelated to deny $3,000 worth of claims. Additionally, they don't actually tell you what all of the absurd things they're excluding are unless you specifically ask them to OR you file a claim-- so you spend months and months paying for a premium for a policy that turns out to be useless. ------------ Responding to Embrace's response: I would like to just point out that if my complaint is that you hide behind legalease rather than genuinely communicating what a customer's policy is... And your response to that is to hide behind more legalease, you're proving my point. Furthermore, my dog throwing up one time is not a pre-existing, underlying condition. It is an isolated symptom of something that has long since stopped. Not only is it in no way related to him experiencing acute pancreatitis long after my policy's waiting period, it is a gross misrepresentation of his medical history to exclude ALL future GI related issues based on an extremely common symptom that is applicable to many condtions.

The best ins co , who they care about their customers. Best costumer service The most polite knowledgeable associates Who always are happy to assist you,. I recommend this Embrace to everyone I’m with them since the day we got our Baby, English bulldog almost 4 years ago ,and I will stay with them for ever.

I was in the military and unfortunately exposed to traumatic experiences these experiences followed me to civilian life. A few years after the military I was in need of a small dog I could have as a companion for severe stress, I finally got a small dog and she was an absolute joy, I named her faith. Recently, She got very sick and and the stress was immense however, I was able to give her the medical care she needed, I had Embrace pet insurance so far she has over 10K in veterinary costs and Embrace paid their share right away, all I did was open the app submit the invoice and a few days later my money was in my bank. I don’t know what I would have done without Embrace insurance, the financial strain would have been unbearable, However this insurance enabled me to get the care she needed and not worry about the financial part, what a relief. If you own a pet do yourself a favor, get this insurance and save yourself a lot of heartache.