Embrace | Pet Insurance Review

I highly recommend Bay Shore Animal Hospital. The staff is very knowledgeable and friendly with costumers and their pets. The Veterinarians and their staff are caring and loving with pets. I am very pleased with my visit at Bay Shore Animal Hospital. Amazing place to bring your pets to see the Vet. Sincerely, Mauricio Romero

Tiffany, the rep , was very personable and professional.

Buyer beware. This company will deny your claim at any opportunity to do so. Stick with the more well known brands of pet insurance. UPDATE IN RESPONSE TO COMPANY REPLY: My pet has a UTI and was treated for it with antibiotics. The vet did a swab and verified a bacterial infection prescribed antibiotics, and the infection went away. Months later we thought she had another UTI and took her back to the vet. A swab came up negative so they did a urinalysis and found crystals in her urine, so she had to go on a special diet, the diagnosis included some xrays to make sure she did not have any stones. Embrace denied the claim saying it was "misdiagnosed" and was therefore a preexisting condition. So if you've ever been treated for anything even slightly related to what your claim is, they will deny it as a "misdiagnosed" preexisting condition.

Embrace continues to amaze us with their service and acceptable response time. We are so glad Embrace was our choice for Pet Insurance.

This was my first claim with Embrace. It was very easy and quick. My claim was processed and I received payment within a week. A couple of my other pets are with a different insurance company (I can't switch them over because of pre-existing issues), and they can take up to a month for payment. Also, the people at Embrace were very kind and caring about the death of my cat.