Embrace | Pet Insurance Review

Improvement in laying out the details of the plan...I had it for two years and after the first year gathered all my paperwork and found out it was passed the expiration date of turning things in...More hassle then its worth. Plus to high of monthly premiums.

Always helpful in answering my questions and getting the answers I need in a timely and professional manner.

Quick and easy.. Check was delivered exactly as stated.

Excellent service

I was excited to start Embrace because I heard only good things about it. I have since realized it is not what I thought it was. I have had Embrace for over a year and they never paid a single thing out of everything I’ve claimed from new foreleg lameness my dog obtained to an ear infection because they classify skin issues as ear infections. They tried to permanently deny her coverage for any random bump she received for her life due to me asking a vet on an unrelated visit to just check something that had appeared on her lip (which dried up and fell off two weeks later and I never went back to an appointment for it). They denied her therapy for her foreleg first due to an incorrect receipt provided by the therapist and didn’t tell me until I sent in a renewed claim with the correct receipt that because I was having a virtual appointment instead of in person one they would deny all coverage because the therapist themselves wasn’t doing it. Everything was stressful, a hassle, and over expensive compared to what I was getting. I do not recommend Embrace and highly encourage people to understand what you’re agreeing to before you pay for it.