1
out of 5
POSTED: | BY: Daria
Negative
My experience with this insurance company was negative, unpleasant, costing me approximately $2000 and a waste of time. I will no longer be their customer and will not recommend this company to anyone. I insured my two cats with Embrace 1.5 year ago. As proof of cats health status, I provided a health certificate that was accepted by the company, which I have a confirmation email about. After 1.5 years of paying for the most expensive insurance, we had an insurance claim - one of the cats got an infection, we treated her, the bill was about $800. We applied for compensation, which was denied. The reason given was the health certificate, which was accepted and now rejected. Now they continue to bother me with the fact that I should provide additional information about a detailed examination of the cat, despite the fact that such requirements were not made before. Due to the fact that the insurance company actually took $1600 of regular payments from me, did not pay me compensation of about $500 and continues to make new demands, I closed the insurance policy.
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