1
out of 5
POSTED: | BY: Stacy
Does 9 years being a customer mean anything?
I have been a customer of Embrace for 9 years. Not only have my premiums gone up 379% in that time, but when I asked for one exception to file a claim past the submission time I was told no. I was taking care of family and thought for sure after 9 years they would allow just one exception. After being on hold for 38 minutes...the answer was no. I guess loyalty doesn't mean anything at Embrace.
Following your response...I am still a current customer (locked in until 8/25) and find it shocking you can't find my account...again disappointing.
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