Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 19,756

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Customer

Horrible Customer Service

I have been waiting two weeks for them to finish this simple claim that I upload a claim every month for my dogs allergies, and get it back in a week, now it is going on over two weeks, and they keep emailing me saying to resubmit invoice, which I kept doing, long phone hold times, and rude agents who try to rush you off the phone, and do not know how to do their jobs! I was paying $92a month for my dog, and last year they upped it to $126 a month, which is absolutely ridiculous! This company has gone downhill, and they do not care about the customers
5

out of 5

POSTED: | BY: Lorraine Fontana

I am beyond grateful to Embrace

I am beyond grateful to Embrace for all their support in caring for my beloved Gemma (calico shorthair) during this past year. I recommend Embrace to all my pet-loving friends. They are truly angels!
5

out of 5

POSTED: | BY: G I

Very easy to submit a claim

Very easy to submit a claim using the website. Only other claim was handled in a timely manner. New customer (10 months) with this insurer, so far so good.
5

out of 5

POSTED: | BY: Heather

They make it so easy to submit a claim…

They make it so easy to submit a claim and then se d reimbursement. Takes the stress away when unexpected vet visits come up and your able to take the best care of your animal.
3

out of 5

POSTED: | BY: Cindy

Improvement in laying out the details…

Improvement in laying out the details of the plan...I had it for two years and after the first year gathered all my paperwork and found out it was passed the expiration date of turning things in...More hassle then its worth. Plus to high of monthly premiums.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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