3
out of 5
POSTED: | BY: Natasha Frye
Reimbursement Slow
While the 80% reimbursement is nice, getting the reimbursement is a struggle. Four years ago, embrace reimbursement was fast like my FSA(maybe two days max). having that money back eliminates financial stress. But now it’s more like almost three weeks and generic responses when you call them to see if they have reviewed the claim. At one point in time, they would email you to let you know the claim is in review. They don’t do that anymore and it’s quite frustrating.
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