ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,099

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: MADDIE

Exceptional -spoken to a few of your…

I have spoken to a few of your representatives and all were outstanding!! Leslie, Jay, Jason to name a few Please acknowledge these people they are a great asset to your company
5

out of 5

POSTED: | BY: Linda Lockyer

Easy to add a new pet

Easy to add a new pet. The customer service representative made it a quick and easy process
1

out of 5

POSTED: | BY: John Triplett

ASPCA-NOT GOOD PET INSURANCE

my dog got this pet insurance becuase my daughter has it and never had a issue from acl surgery to accidents. my dog tore her acl sometime in november 2025 and we noticed no pressure on the leg. the claim was denied because may 2025 we took the dog in for as docotr noted sore muscle. Doctor wrote a letter for a appeal telling them this is not pre-existing. Still denied. i called and was told not matter what goes on with that leg it will always be denied.
1

out of 5

POSTED: | BY: UNCTHFAN J

I canceled my policy after only 2…

I canceled my policy after only 2 months. I submitted claims that were denied due to "failure to receive medical records". The vet submitted all necessary records. After I called twice I kept getting the run around from "customer service" and immediately canceled my policy. This insurance is not worth the hassle.
1

out of 5

POSTED: | BY: Ati Hagh

I am extremely dissatisfied with this…

I am extremely dissatisfied with this company. I faithfully paid monthly premiums for months, and when I needed coverage for my dog’s surgery, they denied my claim without justification. I wish I could put Zero Stars.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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