ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice.

Learn more about ASPCA's plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 1.5 6.2 9.1
Count 2 25 5552
1
Out of 10

AVOID!!!

Posted: 09/03/2021
By:
Suz
Swanson

Avoid ASPCA at ALL costs! They are quick to deny anything they can as "pee-existing". They are underwritten by Crum &, Forster, which should say a lot right there. They claims that testing for an ear infection is related to anal saculitis! What??!!?? Don't believe all the 5 star reviews. They are written by their employees. Read the BBB reviews and Yelp reviews. One of the worst companies out there.

Actually, to be truthful, ALL pet insurance is a SCAM. They see pets as "property", NOT family. They're in the business of sucking us dry of our money and then denying claims. It is supposed to give us a peace of mind. It has been nothing but stress instead.

Please do your research and avoid ASPCA!

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
2
Out of 10

Terrible

Posted: 08/27/2021
By:
Roni
Axelrad

Terrible.
Customer service - You wait for hours and hours on the phone, just to get a very bad cusomer support
They are doing their best not to pay for your pet treatment when you need them. after paying them over a 100$ a month, for two cats, they claimed that my pet has a pre-existing condition. No matter that I appealed, with a letter from my vet (!) saying my cat is 100% healthy, no issues, whatsoever! they still claimed they will not cover, just to make sure they don't have to pay in the future.

I suggest you never ever get close to ASPCA pet insurance, it's as bad as a scam!!

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years
10
Out of 10

Scam

Posted: 04/28/2021
By:
P
M

ASPCA pet insurance is a complete scam, and I hope I can forewarn fellow pet owners. I took my cat to the vet, he was diagnosed with a UTI, and the bill was quite expensive. He had never had a UTI before. This was the first time he had ever been sick, and certainly the first he had ever been diagnosed with anything at all. But because a note from the vet, 5 months ago, mentioned that he was drinking a lot of water, they decided that this was an early symptom of a UTI, and that it was therefore a preexisting condition. Long story short, if your pet has ever been to the vet before, for any reason at all, including for an annual physical, they will pretend that whatever illness they later develop is a preexisting condition and they will not cover one cent. I wish I’d known this before paying hundreds of dollars in monthly premiums.

Injury/illness
Claim Amount
Breed

Domestic Short Hair

Age of Pet
1 - 8
3
Out of 10

They "conveniently" fail to receive the larger vet bills!

Posted: 04/23/2021
By:
Eve
Epstein

Vet sent surgical bill three times. On the fourth try they had to sit on the phone and make sure ASPCA registered the bill! Still have not been reimbursed and I bought the most expensive policy from them. Sent very few claims in the last two years

Injury/illness
Claim Amount
Breed

French Bulldog

Age of Pet
1 - 8
Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. 

No lifetime limits. 

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered.

ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment.

If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee.

Accident-Only coverage available.

ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. 

Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.