ASPCA | Pet Insurance Review

I submitted a claim for a new illness for one of our cats that and all I had to do was submit all the supporting documents that were requested and they processed my claim fairly quickly. The only thing I didn't like was that there are limits to how much is allowed, just like in medical insurance. This in itself is not the problem, but in all the documentation I read before signing up, there was no mention of this. For example, if it costs you $500 for an xray, there might be a maximum allowed for said xray, like say $400. So the plan only covers the $400 because that's what's allowed and that's what you'll get minus any deductible and co-insurance. Just wish I knew that in the beginning and that there was some sort of table that outlined the maximum allowed for those things. Other than that, loved the service.

I had another insurance company years ago for my other doggies and they can't even compare with the ASPCA insurance. They denied more than they paid, and we never knew when we might get reimbursed. We also always had to have the vet fill out the claim forms. None of that now. I can't tell you how pleased we are with all facets of our experience with the ASPCA and Kim, our customer rep

I'd like to give a pat on the back to the young lady named Kimberly,that reached me by telephone to inquire about how I thought the claim was handled, and how Snowball is doing She should be commended on her telephone etiquette and customer relations! Thank You!!!

My 13 year old Great Pyrenees suddenly got sick and it was comforting to know that I could afford whatever tests and treatment she needed because of the ASPCA insurance. Unfortunately, she had to be put to sleep and I was surprised to learn that, in addition to the coverage of her vet bills, ASPCA also covers costs of euthanasia. I also appreciated the compassion and kindness of the people from ASPCA I spoke to after her death.

I have 3 cats and I've always had ASPCA health insurance for them and I couldn't be happier. My claims have all been paid very quickly and they've always been very helpful whenever I've had questions. They even called to check on my cat when she was recently diagnosed with cancer. The diagnosis is devastating, but at least I didn't have to pay for all the tests, which are extremely expensive. I got this insurance specifically for this type of catastrophic illness and I'm so glad I chose ASPCA. I recommend them to all my friends.