ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Tony

Jagger's Care

We have been very pleased with ASPCA's service over the first year. They paid the claims in a prompt manner without asking any questions. Great service!
5

out of 5

POSTED: | BY: James

Quick claim processing

We have had to file three claims within a four month period and each was handled efficiently.
5

out of 5

POSTED: | BY: Patricia

Pleasantly surprised!

I received payment from ASPCA Insurance as soon as all of the information requested had been received and reviewed. One of the vet's offices didn't respond right away. Customer Service continued to contact them until the information was received. They did a great job taking care of my claim. And my oldest dog is almost back to 100%!
5

out of 5

POSTED: | BY: John

Great service so far. two claims handled beautifully !

My experience so far has been exceptional. Customer service staff are always pleasant, responsive and very helpful. Claims are a breeze to make with the app particularly. If there is any little glitch like once the pic did not come out well, they are a phone call away. never a wait, and I just emailed the bill and it was added to the claim immediately. Turn around time was before was about 2 weeks. 90% covered after the deductible as agreed upon. Highly recommended and as a matter of fact, I did, and my girlfriend now has her little doggy covered.
5

out of 5

POSTED: | BY: Stephanie

ASPCA Pet Insurance is great!

You get a great percentage back on your claims and prompt service. I also love that they have an app now. It makes filing a claim so much more convenient. And they always call to check on Jax after I file a claim to make sure he's feeling better.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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