Banfield Pet Hospital

I’m incredibly grateful for the care my pets have received at Banfield, especially from Dr. Stroud and the entire team at the Bandera location. It’s such a relief knowing my pets are treated with compassion, patience, and honesty every time we walk through the door. The monthly wellness plans have truly been a blessing for us. From puppyhood to senior care, they’ve made quality veterinary care affordable and manageable. When my dog recently had a scary issue, the team kept me informed throughout the day, explained everything in a way I could understand, and helped me make the best decisions without ever feeling pressured or overwhelmed. Knowing I can trust my vet with my fur baby means everything to me. Banfield has consistently shown up for us, and I can’t recommend them enough.

posted: 01/10/2026

I will never take my pet here ever again. The whole drop your dog off and leave them in a crate for hours on hours when you’re taking them there because you’re concerned about your pet doesn’t make any sense to me. That was the main reason I wanted to stop taking my dog here she kept coming back with a really bad anxiety. She also trained inside that PetSmart so it was very confusing to her as soon as I switched vets (we got to My Pets Vet where my older dog always went) and I saw a huge change in my dog. She isn’t as afraid and will actually be willing to go inside the vet. She is able to sit in a room with me now and they even let her brother come too for emotional support . The last time I tried to Take one of my dogs here for updated vaccines. They said they didn’t have him in their system when I had taken him there the year before. I don’t blame the staff as much as I blame this whole corporation. It seems very odd and corrupt. If you care about dogs and you are a veterinarian, you should have the owner in the room with you when looking over their dog I do not recommend taking your dog here, unfortunately.

posted: 09/09/2025

I would like to give a HUGE Shout out to Cal, the cool guy at the front desk... Who has an awesome attitude, might I add! Dr. Stoudt was very informative about what was going on with my pups and gave me the attention needed to answer and calm my questions! Great place to take your pups, big ones and small ones! Thank you for your great support and service! 🙏🏾

posted: 07/22/2025

I just moved with my two dogs to England through the military. My orders dropped so last minute, I was struggling to get everything done in time, along with getting the dogs to potentially fly over with me. I found out Banfield can do animal health certificates. Dr Bond was AMAZING! She did well more than she had to, to get the health certificate perfect and the dogs able to fly. She made multiple calls to the UK airport and others. She even was doing some last minute stuff this morning right before the dogs flew out. We just arrived this morning and the dogs had no issues. It was so great having someone who really cared during the most stressful time of my life.

posted: 02/24/2024

I had to make the horrible decision to put my 17-year-old dog down. There is no way I could’ve done this without the help of the doctor and the assistant. They put me at ease that I had made the right decision. And they were understanding when I couldn’t even speak. I’m forever grateful. This picture was when he was young.

posted: 04/03/2024