West Houston Veterinary Medical Associates

Stephanie Keller

Fresh smell, clean and welcoming from the first step through the doors. The team is helpful and caring. Thank you Technician Jamie and Dr.McDonnell for your A+ care and expertise with my fur-baby. Bandit's post acupunture smile - speaks volumes to his comfort and his "Frenchie" snorts say Happy FriYay!

Jun 26, 2026

Kristy Pennington

From the moment we walked into West Houston VMA, we felt welcome and safe. From the front desk receptionists to the nurses to the doctor, every person we encountered was kind, welcoming, helpful, and knowledgeable. We were referred from another doctor and were unsure of going to a new place after a negative experience somewhere else, but 10/10 I would recommend WHVMA and Dr. Gochenour.

Mar 21, 2026

C P

We had such a great experience here from start to finish. Annette (the GM) was amazing from the moment we walked in. She was kind, knowledgeable, and incredibly patient. Even though they were short-staffed, she personally added us to the queue and did our intake to help keep things moving: total team-player energy with true white-glove care. She was so gentle and reassuring with my 8-year-old Pomeranian, Camila, who had been limping on and off for almost a month. We were really worried she might have fractured her right paw, so walking into a calm, caring environment made all the difference. Dr. McDonnell was just as wonderful. She examined Camila, took X-rays, and didn’t just stop at the obvious issue. She actually caught a few additional things that hadn’t shown up in Camila’s previous X-ray and ultrasound done in Canada. She called us back quickly with results, explained everything clearly, and walked us through next steps. The fact that she looked beyond just the paw and thought about Camila’s overall health really meant a lot. You can tell this team genuinely cares. We never felt rushed, brushed off, or left with unanswered questions. So grateful for the care Camila received -highly recommend this clinic if you want vets who truly go the extra mile!

Dec 29, 2025

Carolina Irias-Swenson

I’ve been taking my dog to this clinic for several years, so I’m especially disappointed by our most recent visit. We brought her in because she has several lumps that we wanted evaluated. The veterinarian examined them and said they were probably lipomas. I explained that one of the lumps had been checked a couple of years ago and had come back clear, but that she now has several more, including some that have become quite large. I was hoping to discuss whether they should be sampled or monitored more closely. Instead, the conversation quickly shifted toward a dental cleaning promotion they are running throughout August. I was told that samples of the lumps could be taken while she was under anesthesia for the dental procedure. I was also told that her teeth looked good, but that there could potentially be buildup under the gums in the back teeth. I asked about having her nails trimmed, something the clinic has done for her several times before, and was told that because her nails are black, the best option would be to do them while she was under anesthesia for the dental cleaning. At that point, I honestly felt less like I was having a conversation with my veterinarian about my dog’s health and more like I was being sold a package at a car dealership. The dental cleaning was presented as the best option, even though I had not brought my dog in because of a dental problem. I was ultimately given a quote of around $1,800 for everything. What bothers me most is feeling that, in order to have the care and diagnostic work I actually came in for, I first needed to agree to an expensive dental procedure. I understand that dental health is important for dogs, and I have absolutely no problem paying for appropriate veterinary care. What I do have a problem with is feeling pressured into an elective procedure in order to address the original reason for my visit. After several years of taking my dog here, this experience has unfortunately left me uncomfortable enough that I now feel the need to seek a second opinion and likely find another veterinary clinic. I really hope the clinic takes this feedback seriously, because the way this visit was handled left me feeling disappointed rather than cared for.

Aug 23, 2026

RacHEL

We was referred by our neighbor about this vet!So we took our 14 yr old beagle mix to get a wellness check due to losing weight, wound on his face and fainted and was giving oxygen and to find out the heart break news that he has liver mass via assessment and ultrasound(mass)and Dr.T is wonderful he spoke to my husband and about choices .NGL I was 😩😭😭😭😭 we are like home he just seemed in good health via labs w/another vet prior earlier this year and now we are coming to terms to give our fur baby a peaceful journey home😭!Holding back tears as I write this! PS Savannah the receptionist was awesome! My fur baby nurse ( I think was Shawn sorry if you’re reading this and I forgot your name)was helpful as well!

Jul 6, 2026