North Channel Animal Hospital

I recently had my dog neutered here, and as a first-time pet owner, the experience felt overwhelming towards the end. Usually coming in for regular check up and shots has been smooth and the front desk staff is very helpful. The drop off was smooth for my dog’s surgery, and I when picked him up in the afternoon, he had poop on his back paws. The staff member who went to retrieve my dog for me said had gone to the bathroom in his recovery area and accidentally stepped in it. I was told he gave staff a hard time when they tried to clean him. Having a wet paper towel offered would have been helpful so I could have at least clean him myself. I also asked about the Elizabethan collar because I had read about it on the surgical form. The staff member assisting me didn’t really explain anything beyond saying it had to be paid for. While she went to retrieve the collar, my dog started backward sneezing adding to the already stressful experience. The person who came with me stayed with him while I went to pay for the collar. Once I got home, I realized the collar was too small for him as it couldn’t go around his neck, so it ended up being pointless and a waste of $30. Overall, I was just really overwhelmed by the situation, which is why I decided to share my experience here, for others who may be going through this for the first time as well. Definitely bring support and ask questions beforehand.

posted: 12/22/2025

My dog had a very bad ear infection. The price could have been much higher to take care of the price was very affordable. The staff were very courteous and went over each form of medication with me to properly care for my young fellow. Thank you North Channel, you're the best.

posted: 02/04/2026

We had a wonderful experience at this veterinary hospital. Dr. Bordeau and the staff were kind, professional, and truly compassionate with my pet. Dr. Bordeau explained everything clearly, answered all my questions, and made a stressful situation much easier. I’m very grateful and would highly recommend this team to anyone looking for thoughtful, quality veterinary care.

posted: 02/12/2026

We love Dr.kat! She sees both my pets. She always takes the time to understand our concerns and knowledge us on how to better our pets and staff is so nice and helpful!

posted: 12/19/2025

This animal hospital is amazing. They saved our boy Big Man. We thought he was a goner. Nice understanding staff. Here’s pics of how sick he was before treatment and him after. Thanks again :)

posted: 08/05/2025