Banfield Pet Hospital

3.8 (136)
5415 W Loop S, Houston, TX 77081, USA

Hours:

Monday: 8:00 AM – 6:00 PM

Tuesday: 8:00 AM – 6:00 PM

Wednesday: 8:00 AM – 6:00 PM

Thursday: 8:00 AM – 6:00 PM

Friday: 8:00 AM – 6:00 PM

Saturday: 8:00 AM – 6:00 PM

Sunday: 10:00 AM – 5:00 PM

How to Save Money at Banfield Pet Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.4 AKC 895
4.5 ASPCA 12,067
4.9 Embrace 19,675
4.9 Fetch 5,109
4.1 Figo 2,814
4.5 Hartville 179
4.9 Healthy Paws 10,919
4.8 Lemonade 819
4.6 ManyPets 2,413
4.6 MetLife 7,195
4.8 Nationwide 21,418
3.9 Pet Assure 15
4.3 PetPartners 120
4.9 Pets Best 14,554
4.8 Pumpkin 2,913
4.6 Spot 10,498
4.9 Trupanion 58,886
4.8 Prudent Pet 2,601

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Xinwei Zou

I’ve been with this Banfield location for three years. I really like Banfield’s app—it keeps all of Pepper’s records and is very easy to access. They also offer 24/7 access to online veterinary advice. The vets are kind and caring, and they always call me after visits to check on Pepper (my dog).

posted: 01/11/2026

Desireé Raymond

They’re nice people for the most part. I’m not sure if the nurse with the septum likes me. He was cool until after I explained Mochi’s raw diet (which is very nutrient-rich), and then he kinda changed. So maybe it has something to do with that. 😕 But they need to keep in mind that when sitting in room3 , even if you’re whispering, we can hear allll your conversations. Including meme jokes, explanations of the meme jokes, expletives, oohing and ahhing and cheering and clapping over somebody’s new baby that was just born early by C-section, and telling everybody you have to pee because you haven’t in a while. Remember that we can hear not only how you’re speaking to our pets, but what you’re saying *about* our pets. 😊 Example: Nurse 1: “ew get away from me.” Nurse 2: “Aww, why? She’s nice!” Nurse 1: “I don’t care . . . (inaudible)” I was going to leave my review at that, but I just realized that a bottle of medication was sitting open. It has all kinds of hazards on it so I googled it and it’s pinworm medicine. Although it’s not toxic, we came in for an ear infection check up so I would think that it should not even be in the room, much less left open.

posted: 03/26/2025

Maria Ruiz Delong

Careless long wait times for appointments, staff always rude and disrespectful and disengaged staff. Banfield has vets with poor follow through on promised service care, careless treatment misdiagnoses and unprofessional behavior Plus aggressive upselling, poor communication, billing issues, inconsistent quality of care, I was treated rude, staff talking about customers, misleading information, I experienced long wait time,. I canceled the optimum wellness Plan Because the staff constantly pitching plan upgrades and expensive, potentially unnecessary tests, careless treatment,

posted: 01/30/2026

Eliana Victor

Andrew, Andrew, Andrew! Love him and his live for the pets. Always welcoming and a smile for us and our fur babies. The staff at this location is truly AMAZING our pets do great vs other Banfield locations. Take your fur babies here!

posted: 01/19/2026

Samm Gonzalez

Have been coming to this location for almost 8 years now! Dr. English is the BEST, hands down! Brought our Nigel in for a nutrition appointment (which was included in our Optimum Wellness Plan) and Dr. English explained everything in detail to get my little guy eating again! Thank you guys so much for always having both of my dogs' health at the top of yalls list!

posted: 10/12/2025