Banfield Pet Hospital
Hours
How to Save on Veterinary Costs at Banfield Pet Hospital
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.9 | Adoro | 55 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,252 |
| 4.9 | Embrace | 20,009 |
| 4.9 | Fetch | 5,987 |
| 4.1 | Figo | 2,877 |
| 4.4 | Hartville | 184 |
| 4.9 | Healthy Paws | 11,407 |
| 4.8 | Lemonade | 835 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,565 |
| 4.7 | Nationwide | 25,788 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 122 |
| 4.9 | Pets Best | 15,673 |
| 4.8 | Prudent Pet | 2,884 |
| 4.7 | Pumpkin | 3,624 |
| 4.6 | Spot | 11,667 |
| 4.9 | Trupanion | 55,034 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
144 reviews
I've been taking my dogs to Banfield for years. All my pets are on a wellness plan. They all see Dr. English, who is amazing with them. He is knowledgeable, friendly, attentive, and our dogs absolutely love him. If you're looking for a vegetarian, Dr. English is the best.
Apr 26, 2026
The veterinarians that cared after our dog, especially for his last few years, Dr. Gregory and Dr. English were two of the most caring professionals I have gotten the pleasure to have had at the West Loop location. The personnel working the front desk and reception area were also equally caring. Our senior dog was under the care of Banfield for 16 years. We have always been pleased with their attentiveness to our pet’s needs. They did, for almost 16 years, help care for our most amazingly loving dog, Brooklyn. Where we have seen other pet owners not have the same experience we did, if and when we get our next furry family member, we will without a doubt return for the same remarkable service Banfield provided for us all these years.
Mar 22, 2026
I have had positive experiences here, but at my appointment last week, the vet didn’t know my cat was spayed (this was her 3rd appointment), didn’t know that I had dropped off a stool sample, and my appointment started 30 minutes after it was scheduled for, despite me being 10 minutes early. Everyone is really nice though.
Jun 14, 2026
They’re nice people for the most part. I’m not sure if the nurse with the septum likes me. He was cool until after I explained Mochi’s raw diet (which is very nutrient-rich), and then he kinda changed. So maybe it has something to do with that. 😕 But they need to keep in mind that when sitting in room3 , even if you’re whispering, we can hear allll your conversations. Including meme jokes, explanations of the meme jokes, expletives, oohing and ahhing and cheering and clapping over somebody’s new baby that was just born early by C-section, and telling everybody you have to pee because you haven’t in a while. Remember that we can hear not only how you’re speaking to our pets, but what you’re saying *about* our pets. 😊 Example: Nurse 1: “ew get away from me.” Nurse 2: “Aww, why? She’s nice!” Nurse 1: “I don’t care . . . (inaudible)” I was going to leave my review at that, but I just realized that a bottle of medication was sitting open. It has all kinds of hazards on it so I googled it and it’s pinworm medicine. Although it’s not toxic, we came in for an ear infection check up so I would think that it should not even be in the room, much less left open.
Mar 26, 2025
Andrew, Andrew, Andrew! Love him and his live for the pets. Always welcoming and a smile for us and our fur babies. The staff at this location is truly AMAZING our pets do great vs other Banfield locations. Take your fur babies here!
Jan 19, 2026
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