Banfield Pet Hospital

4 (280 reviews)
19945 Katy Fwy, Houston, TX 77094, USA

Hours

Monday 8:00 AM – 5:15 PM Tuesday 8:00 AM – 5:15 PM Wednesday 8:00 AM – 5:15 PM Thursday 8:00 AM – 5:15 PM Friday 8:00 AM – 5:15 PM Saturday 7:00 AM – 5:15 PM Sunday 10:00 AM – 4:15 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.9 Adoro 55
4.5 AKC 1,801
4.4 ASPCA 12,252
4.9 Embrace 20,009
4.9 Fetch 5,987
4.1 Figo 2,877
4.4 Hartville 184
4.9 Healthy Paws 11,407
4.8 Lemonade 835
4.6 ManyPets 2,416
4.7 MetLife 11,565
4.7 Nationwide 25,788
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,670
4.8 Prudent Pet 2,884
4.7 Pumpkin 3,624
4.6 Spot 11,667
4.9 Trupanion 55,034

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4

280 reviews

This week, we had to make the incredibly difficult decision to put our dog, Deuce, down. The staff at Banfield Pet Hospital was beyond exceptional during one of the hardest moments our family has faced. From the beginning, they fully explained the process, made sure we understood everything, and gave us all the time we needed. We never felt rushed or as though we needed to hurry so the room could be used for someone else. Their patience, compassion, and care made an unbearable decision feel a little more manageable. Even after Deuce had passed, the doctor handled him with such tenderness and respect. The way Deuce was carried from the room was with the same care you would give to a newborn baby, and that moment meant more to us than words can fully express. I want to sincerely thank the staff and the doctor for their superb service, compassion, and professionalism during such a heartbreaking time. They treated both Deuce and our family with dignity, kindness, and genuine care, and we are truly grateful. Thank you

Jul 2, 2026

Special thanks to Christopher Chavez for helping me out on a prescription of our Siberian cat. He knew what he was doing and guided me through the process. The minute he repeated the name of our pet on the phone call, I knew at that very moment that I’m talking to the right person. Thank you again for being thorough, helpful and understanding. Have a wonderful evening.

Mar 28, 2026

I took my son's dog, Maya to the Banfield Pet Hospital on the Katy Freeway at Fry Rd today for her comprehensive physical and shots with blood work. DR. O examined Maya in one of the examining rooms so I could stay with Maya. DR. O was absolutely THE BEST. She took the time for Maya to get comfortable with her. She spoke softly and calmly to Maya and totally won Maya over. Maya does not like anyone she doesn't know infringing on her space. Dr. O gave Maya the time to decide she could trust her. I wish Dr. O was a permanent member of the staff at this clinic ... she is excellent.

Apr 17, 2026

Most of the staff is professional and courteous. However, Dr. Travares Heath’s behavior towards me was beyond unprofessional over the phone. He raised his voice while on the phone with me which was completely unwarranted given I was not raising my voice. Also, when I expressed that due to his behavior, I did not feel comfortable with my pet being in his care, he hung up in my face. I have never experienced such unprofessional behavior from a medical professional. Emotional reactions and outbursts should never occur with clients. We all have bad days; however when you are in a customer service profession (or any other profession), you should always maintain a calm and respectful tone and be able to effectively manage your own emotions.

Apr 6, 2026

Mateo: SHOUT OUT!!!❤️ for all the help today, dealing with another company who tried to make us both crazy! And we prevailed! I thank you, sir, for your tenacity and patience!

Jul 13, 2026