Banfield Pet Hospital

I brought my dog in three weeks ago for neutering and an update on her vaccinations. The process was quick, and she was able to return home today. The follow-up showed everything is in good shape, and she's happy and eager to get back to her activities. This place is fantastic—efficient, professional, and caring.

posted: 11/14/2025

I took my pet multiple times for not eating and declining energy. Was only told she's a picky eater and took my money each time for tests performed. I decided to get a second opinion from a different vet, turns out she had a high fever and urinary infection for about a WEEK. My dog could've died suffering because of banfields negligence. Think twice before taking your fur baby here, they only care about money. Cancelling the wellness plan as soon as possible.

posted: 01/20/2026

*If you’re debating on a vet , TRUST THE REVIEWS & CHOOSE VCA.* Have had a couple of experiences with Banfield. 1st was the worst, after 2 different types blood tests, which came back normal, was told because my dog is not spayed she was most likely going to die from this condition unspayed dogs get (she was only 2 years old) & told if I wasn’t prepared to spend thousands of dollars that she wouldn’t heal and would most likely die. I was sent home in LITERAL TEARS with antibiotics and an essentially “dying” dog. After a day of antibiotics and draining an abscess MYSELF at home, cause they didn’t want to do it without MORE TESTS, she returned to her happy self!. When they call 48 hours later for a follow up and I told them all I got was “oh good” and a hang up. That was 2 years ago, never went back until recently. I explained to the nurse & doctor she was also towards the end of her heat( super light spotting) & showing mild symptoms of a UTI which they agreed on based on the information I gave them. (I have had her since a baby and her cycle usually drains some of her energy but she’s back to her energetic self towards the end. ) they ALSO told me about the same disease the previous vet mentioned & they wouldn’t prescribe her the antibiotics without a UA & blood test although I thoroughly explained how almost all symptoms from previous week subsided, other than a frequency to go (which she was also better better at) , and due to first encounter of paying $$ for tests that were essentially completely useless, I am sure a round of antibiotics would get her and if they don’t, we can revisit other recommended screening. My baby is extremely energetic and was ready to play with them throughout the entire encounter. Doctor explained she wasn’t comfortable with prescribing the antibiotics I mentioned I gave her that HELPED late last week and that is her prerogative, however from MY experience with Banfield, it’s not about the actual clients but ultimately on making a sale. They are SALES-FOCUSED and the wellbeing of your animals feel like the genuinely don’t matter unless you ready to agree to whatever test they recommend you and EVEN STILL you may not get an answer. Anywho, VCA pet hospital & Dutch virtual vet has been a great help in providing answers and solutions to the problems of my babies!

posted: 06/19/2025

We have been a Banfield client for 10 years. They have always been great with our fur babies. Our Great Dane does not like needles. At the sight of them he flips over on his back and kicks all 4 feet. Banfield always hides the needles, distracts him and gets his shots before he even knows what happens. We moved far out in the country and a long drive to a Banfield. We are sad to go but loved the care we received for 10 years.

posted: 09/17/2025

I took my dog in for what was supposed to be a comprehensive annual exam at around 3:05 PM. To my surprise, I was told at 3:10 PM that he was already ready to go. How can a full physical exam, including bloodwork, urinalysis, and fecal testing, be completed in just five minutes? They did nothing of course! To make matters worse, the front desk staff member who assisted us, Today Friday around 3 PM was rude and dismissive. There was no clear communication or willingness to explain what had or hadn’t been done during the visit. My dog was only inside for about 3 minutes before they told me he was done, does that really count as an annual exam? Even more concerning, I asked the veterinarian whether it would be safe to spay my 12-year old dog who has known kidney issues. Without any updated lab results or a thorough check up, she immediately answered, “Yes, no problem.” That level of care feels extremely irresponsible and unprofessional. We used our available annual exam, but got no answers, no real evaluation, and no peace of mind. I’m very disappointed with this experience.

posted: 07/18/2025