Banfield Pet Hospital

3.4 (170 reviews)
2902 S Shepherd Dr, Houston, TX 77098, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday 10:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.4

170 reviews

This is an updated reviewed from MY experience with Banfield on Shepherd. I started bringing my sweet baby Pierre in about a year or so ago and from the moment I switched to this location it was definitely my favorite. It was a little out the way from my house but I trusted the staff here. They knew my baby as soon as I would bring him in and I always left the desk laughing. Ella and Kourtney are the dynamic duo they need at the front desk because they always had me cracking up. I had to put my baby down last week after 17 years and the love and support I’ve received from this location has me crying ugly tears. They gave me all the time I needed to say goodbye. I received a card in the mail with a print of my baby’s face and signed by the staff. When I tell you this felt so amazing that he was so memorable and loved. I can’t thank this team so much for all their help, kind words and support. Thank you 🙏

Nov 26, 2025

I took my cat to this clinic twice for serious symptoms (blood in stool and a strong foul odor). After two paid visits($400), they failed to diagnose anything or help her condition. I immediately took her to another vet for a second opinion, and she was diagnosed right away and treated appropriately. That alone speaks volumes. This clinic wasted my time, a lot of money, and delayed proper care for my pet. If your animal has ongoing or serious symptoms, do not rely on this office!!!!!!! I suggest if you’re a victim as well you go get a second opinion elsewhere.

Jan 23, 2026

The vet techs are great, but the scheduling system is frustrating. Every time I book an appointment online, I get a call to reschedule. Today I booked for 5:00 due to work and was called again to move it. I offered 4:30, but was told they were closing at 4:00, with no apology or attempt to work with me. Another thing to note, freezing temperatures don’t start till Sunday morning. While I want everyone to have time to get home safely, they should have been willing to work with me. If online booking isn’t accurate, it shouldn’t be offered.

Jan 24, 2026

They were so sweet to my baby Lambchop. I went in because he was real itchy and got hotspots and I loved it so much that I got him on a plan for his yearly shots and flea and tick prevention. They let you make monthly payments for it. He is feeling much better, all his medications have helped and the pricing was very reasonable.

Jun 7, 2025

I’m very disappointed with my recent experience at this clinic. I booked an appointment and drove 20 miles with the understanding that I would be able to stay with my dog throughout the visit, as arranged in advance. However, upon arrival, I was told that I had to leave her for a minimum of two hours and that she would be seen and treated without me present. This was never communicated beforehand, and had I known, I wouldn’t have made the trip. The lack of transparency and consideration was incredibly frustrating, and I expected better communication from a professional pet care provider.

Aug 17, 2025