Banfield Pet Hospital

3.8 (219 reviews)
9718 Katy Fwy, Houston, TX 77055, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday 10:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.9 Adoro 55
4.5 AKC 1,801
4.4 ASPCA 12,252
4.9 Embrace 20,009
4.9 Fetch 5,987
4.1 Figo 2,877
4.4 Hartville 184
4.9 Healthy Paws 11,407
4.8 Lemonade 835
4.6 ManyPets 2,416
4.7 MetLife 11,565
4.7 Nationwide 25,788
3.9 Pet Assure 15
4.3 PetPartners 122
4.9 Pets Best 15,673
4.8 Prudent Pet 2,884
4.7 Pumpkin 3,624
4.6 Spot 11,667
4.9 Trupanion 55,034

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.8

219 reviews

They scheduled me an appointment to get an international health certificate for my dog, and I was told the cost would be $500. On the day of the appointment, they kept me there from 9:30 a.m. until 5:00 p.m., and then told me the total was $760. The invoice showed that they charged $35 per minute just for the veterinarian to see my dog. I told them to give me my dog back immediately because I did not want to proceed, but they still charged me $76 for doing absolutely nothing. They made me waste my entire day. I live 40 minutes away, and they made me come to the clinic twice. This was an extremely frustrating and unacceptable experience. I do NOT recommend this clinic to anyone. In my opinion, their pricing was completely unreasonable and the way they handled the appointment was unacceptable.

Aug 30, 2026

Dr. Maya Rollerson is phenomenal! I'm always pleased with how she treats my beloved Zeeno. She's courteous, prompt, and very attentive. They always handle my Zeeno is tender loving care and with the utmost care and love. I am so grateful for Banfield, they're extended family! I wouldn't trust anyone else with his care and treatment. The level of care and service is stellar and beyond any expectations.

Jul 16, 2026

I've had an excellent experience with Banfield, especially with Dr. Maya Rollerson and the entire staff. My fur baby actually enjoys going to his appointments because everyone makes him feel so comfortable. They happily give him belly rubs, and they're even patient with his little "crocodile rolls" when it's time for his shots! The level of professionalism and compassion is outstanding. Communication has always been timely regarding appointments, medications, and follow-up care. I also appreciate that the team took the time to explain the wellness plans and other programs that help make veterinary care more affordable, allowing my pup to be seen as often as needed. This location has been amazing with appointment availability, flexible scheduling, and the helpful reminders that ensure we never miss a visit. It's clear that everyone genuinely cares about the animals they treat and the families who love them. I highly recommend Banfield and Dr. Maya Rollerson to anyone looking for exceptional, compassionate veterinary care. If you truly love your pet, you'll be in great hands here!

Jul 16, 2026

Had a great experience at benfield hospital bunkerhill location. I dropped off my kitty around 07:30 and the vet called me around 10:30 to tell me they finished the prep for his dental cleaning and are getting ready to put him under anesthesia. The vet assistant called me shortly after the procedure to tell me he’s woken up and is recovering. The whole process was smooth and I appreciated them calling me and updating me.

Jun 25, 2026

I had such a pleasant experience at Banfield!! I have to give a shoutout to Dr. Maya Rollerson! She’s very patient with my sweet puppy and I can tell she’s very passionate about the care she provides. She gave me amazing insight about what was happening with truffles and even informed me about follow up care. A month later my baby is thriving!!!! Thank you Banfield and thank you Dr. Rollerson for your expertise! You’re truly a gem.

Jul 20, 2026