Banfield Pet Hospital

3.8 (209 reviews)
9718 Katy Fwy, Houston, TX 77055, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday 10:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.8

209 reviews

If I can give 0 stars I would do it, Banfield staff are responsible for the passed of my baby girl Tazie, we took her UTI infection I was told the results of the test will be ready Tuesday, I called every single day and always the same excuse the doctor was busy, finally one week after on Saturday the answer my called I told them that my baby stop eating and they told me , do you knew Tazie was diabetic? What do you mean? I asked you as her primary doctor are supposed to give us that information sooner they just excused they self and told me to take her to ER we rushed to ER and it was to late for our girl!! Banfield at Bunker Hill you killed my baby!!

Sep 15, 2025

I just transferred from another location that closed and they have welcomed my difficult cat with care. I have had nothing but positive & welcoming experiences by the entire staff. I’ve not met the veterinarian but they seem to care & address all my concerns appropriately - they have never tried to sell me anything above & beyond the reason for my visit. I hope to form a good relationship with the team. It is important to not only know but “feel” that my pets are well take care of. Thank you for all you do - never lose the reason you chose this line of work - your love of animals!

Jul 1, 2025

Carl was a healthy, feisty, and affectionate 3 year old Tuxedo boy. On December 21, 2021 he was due for a routine dental check up. He was prescribed sedatives before the visit, and the vet called out about 10 minutes before the appointment. We were told to take him back home. No one saw to him that day he was sedated. There was no after care offered, no one called to check on him or even mention what we should look out for or be aware of. A few hours later he passed, quietly and alone. He left behind his sister Lali that misses him every day and waits for him by the window. I am beyond devastated at this loss and profoundly hurt by the lack of care he received that day. I wasn’t offered so much as an apology. I will NEVER bring any pet I care about back to Banfield and I urge you to be weary as well. You don’t want this pain.

Jan 31, 2022

This particular Bansfield off of Bunker Hill is amazing. I've been using them to take care of my doggo since I found him. You guys do an amazing job and are always courteous and accommodating. Keep it up! I have no hesitation recommending this place.

Nov 23, 2020

Stay away from this hospital if you can. It feels more like a money-making scheme than a place that cares for your pet. Right from the start, the staff are rude and seem like they don't want to work there. The front desk person is especially unhelpful, sighing about her job and leaving you waiting on hold for forever. The biggest issue is Dr. Wills. She doesn’t have a clue about what she’s doing and gave a confusing evaluation of my pet’s health. She made it sound like my pet was about to die, which was just plain manipulation. They play on your feelings for your pet to push you into spending on treatments and meds that are more about their profits than helping your animal.It gets worse. Once you agree to the treatment, suddenly things don't seem as bad anymore, they've already got your money.This place is not looking out for you or your pet. Their approach is all about guilt, their diagnoses are often sketchy, and customer service is pretty rude. Don’t trust them with your pet or your cash.

Jun 25, 2025