VCA Canada Willowdale Animal Hospital

We recently relocated from Canada to Japan with our cat, and we couldn't be more grateful for the exceptional care provided by Dr. Karen Hung, Dr. Yufuko Mochizuki, and the entire team at VCA Willowdale. Their professionalism and genuine care are truly reassuring during this stressful transition. Moreover, the rest of the staff were incredibly welcoming and helpful, making each visit pleasant and efficient. We are delighted to share that our cat is now well settled in Japan, as energetic and cheerful as ever! This successful transition is largely due to the excellent care and support we received at VCA Willowdale. Thank you all for your outstanding service!

posted: 05/26/2024

Dr Hung had previously taken care of my partners previous dog and was a recommendation from her family. I can definitely see why when we brought our 10 year old Yorkie in for a checkup. Everyone in the clinic was super sweet and gave our dog Fifi so much attention and treats. She was so nice that she waived our check up for free and gave actual honest advice. Before Willowdale, we had taken Fifi to spadina animal hospital and only received advice where they wanted to push every single sales opportunity. For example, tests and various operations. From now on we will only go here even though it's a little further away from downtown core but at least it's a peace of mind.

posted: 09/07/2024

Took my cat Alley to her first vet visit, my first time adopting a cat and was very nervous. Tina treated us with so much kindness and put our worries at ease. We would like to thank her so much in making our experience A+! We would also like to thank Dr. Tezel for being so gentle with Alley!

posted: 07/16/2024

One of our twin Basset Hounds was recently treated by Dr. Rose Bloomberg for a laceration on her back. The entire Staff of this clean, modern, well-cared for Hospital/Clinic were spectacular. Our experiences were EXTREMELY POSITIVE from the moment of our initial phone call, through arrival, our Dog's treatment, discussion thereafter, and follow-up. Dr. Bloomberg was incredibly kind-hearted, empathetic, exceptionally knowledgeable (sharing her background and expertise as both Veterinarian and a Microbiologist), and she worked very quickly. We drove from Downtown Toronto specifically to the Willowdale Animal Hospital and can speak confidently, that our experiences here have been nothing but amazing and Ginger has made a 100% recovery, much faster than anticipated. Thank you so much again from all 4 of us!

posted: 04/07/2017

I recently had a horrendous experience with Maria, one of the admin staff at the vet clinic. I called seeking information about the costs associated with spaying my cat. Maria's lack of knowledge and unprofessional attitude left me uncomfortable. She couldn't provide any details, not even a ballpark estimate, insisting I schedule an appointment for a pricey assessment. When I tried to provide basic information about my cat's health, she dismissed it and even had the audacity to laugh when discussing potential surgery costs. This is not the kind of service anyone should endure, especially when dealing with the well-being of a beloved pet. Maria's dismissive attitude and refusal to provide even basic information is utterly unacceptable.

posted: 02/26/2024