Niagara Veterinary Emergency Clinic

3.5 (395 reviews)
3300 Merrittville Hwy Unit 1A, Thorold, ON L2V 4Y6, Canada

Hours

Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours

How to Save on Veterinary Costs at Niagara Veterinary Emergency Clinic

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Niagara Veterinary Emergency Clinic? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
1.0 Desjardins 1
4.1 Fetch Canada 1,503
4.9 Furkin 351
5.0 OVMA 1
3.3 Peppermint 3
4.0 Pets Plus Us 880
2.5 Petsecure 226
4.1 PHI Direct 33
4.2 Sonnet 5,531
4.7 Spot Canada 265
4.8 Trupanion Canada 27,170

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.5

395 reviews

Was told it wouldn't be long and be updated. Neither of these happened. After waiting an hour. A woman came in crying with her dog. Stating the same issues that Geoff was dealing with. They were rushed in and taken care of immediately. I politely told woman at the counter that I am leaving. Stating that my dog was having same issues. Because I didn't come in emotional I get bumped. This Is the third time I have been there. The third time I have walked out prior to being seen by vet. It's 24 hours because that's how long you have to wait before you get in. I have read a few other posts here. Did someone pay the $265 gouge prior to being attended to? I'm sure it takes so long due to unnecessary tests, x rays etc that will drive up the cost. Staff were polite and friendly I'll admit. But just horrible business. I have noticed a common theme in reading the reviews here! Every 5 🌟 🌟 rating is from someone putting their animal down. Maybe 2 for treatment. What a waste!

Sep 23, 2024

Before you enter the clinic you see a sign "this building is filled with compassionate, hard working and intelligent people". I'm not disputing that they work hard or that the vets have intelligence. My problem is with the way the whole entire clinic is run. At the front desk you have people that don't seem to care, or lack the knowledge, especially if you have an end of life emergency. The "compassionate" part they claim the building is filled with is an absolute lie. We had to rush our dog that had already been there twice in a 3 day period to have end of life measures taken. He was left in a room with us howling in pain for an hour. The vet tech couldn't even get an IV line in which put him through more pain. No water, no communication, nothing. Just left him to suffer. We asked for help, no one could do that. Our beloved family dog was begging for his pain to be over, and this clinic couldn't even get that right. Shame on you. Our pets have only us to be their voice, you took that right away from us. We've had other pets euthanized before, it was nothing like this clinic. The way this was handled was traumatizing. They didn't even take a paw print. When we called about that, they said "you didn't fill out the paperwork properly". How about no one even asked us? So now we don't even have that keepsake. I will never walk through those doors again. They charge enough - spend some of that on training your staff to show compassion. It's really not that hard. Our animals give us their lifetime of love, maybe take some cues from them.

Nov 1, 2024

This evening we had the unfortunate task of euthanizing our little potato. Steve was a rescue guinea pig that enjoyed a lavish lifestyle for the few years we had together. He was smart, smelly, and never lost a staring contest. Steve had free reign of the main floor and knew what the refrigerator held, he also knew exactly where to sit and announce that we were late for breakfast. To the staff of Niagara Veterinary Emergency Clinic; we would like to thank you for your compassion and professionalism during our short visit. Your gentle and kind approach to making Steve comfortable was very much appreciated. Thank you Dr. Christine, Steve was in very good hands. Wheep Wheep Steve!

Jun 22, 2024

I've come to this office and emailed twice now. Both times the staff was so kind in calming my nerves and giving me answers to what's happening to my pets so quickly. They are an amazing team, calmly addressing the issues in a timely manner. Both times my pets have not needed to actually see the vet, the staff was able to talk the situation over with the vet and give me the advise needed to care for my pets in whatever state they were in. Thank you!

Dec 14, 2024

i had an emergency with my cat in the middle of the night and this clinic was nothing short of wonderful. i’ve worked in vet med for years and i know how brutal the field can be. everyone i interacted with was absolutely amazing. they were so kind to me and so understanding. my cat is okay and home now but they made an incredibly scary time just a bit easier to cope with and i am so grateful for that.

Dec 4, 2024