Mountain Vista Veterinary Hospital

Olivia Pilon

Absolutely fantastic vet office! My dog got hit by a car and I called Mountain Vista frantically! They were ready to help immediately! From the moment we arrived we were greeted with warmth and genuine care for us and our dog! The entire staff is incredibly friendly, knowledgeable, and attentive. They go above and beyond to make you comfortable as possible, and you can tell they truly love animals. The vets are thorough in their exams, patiently answering questions and explaining everything in detail, so you never feel rushed or uncertain about your pet’s care. They offer personalized treatment plans and always keep the well-being of your pet as their top priority. Whether it’s a routine check-up or an emergency, this office delivers outstanding service every single time. Their level of compassion, dedication, and professionalism is unmatched. Highly recommended for any pet parent looking for a trustworthy and compassionate team!

Oct 25, 2024

Heather

My experience with CAPS has been nothing short of positive. Dr. Dodds, Lyndsey, and Lauren have all been very kind, and caring throughout my dog's rehabilitation. There has never been a moment that I didn't feel that they had his best interests in mind. His walking has improved and he's even been able to jump up on our bed again, which is a huge feat considering his nerve damage and osteoarthritis in his hips & legs. As a team the ladies have provided the best care to our boy, Bruno Mars. They are always very happy to answer any questions I have and treat me with the utmost respect. I have full faith in their ability to provide the best care possible for our or anyone else's pet. Thank you so very much Dr. Dodds, Lyndsey and Lauren for your continued support, concern, and the love you show to my Bruno.

Sep 29, 2024

Arron Gibson

Mountain Vista Veterinary Hospital has been an incredible support for our family and our pets. They have taken wonderful care of our dog, always providing thorough check-ups and genuinely caring for his well-being. The staff is so kind, attentive, and compassionate, which has made every visit a positive experience. When we recently had to say goodbye to our other dog, the team at Mountain Vista was incredibly supportive and empathetic during that difficult time. Their kindness and sensitivity made all the difference, and we felt truly cared for. We’re so grateful to have a veterinary hospital like Mountain Vista that not only provides exceptional medical care but also shows such genuine compassion for both pets and their owners. I can’t recommend them enough.

Sep 9, 2024

Lauren V

The ladies at CAPS are amazing! They have a great team who do various rehabilitation methods to help pets based on their specific needs. Our dog has been improving significantly since beginning session here and we are thrilled. Our dog loves coming here, and the team really cares about the progress and well-being of my pup. I love that they do a combination of underwater treadmill, acupuncture, laser and more.

Dec 19, 2023

K Melenhorst

Our family is very disappointed from the care that we received from Dr. Monaghan at Mountain Vista. Our sweet dog has been a patient of Mountain Vista for years, only requiring care for things such as updated injections, nail trimming, blood work, mole biopsies, a sore back, etc. Recently, our dog became acutely ill and required rapid assessment from a Veterinarian. Although Mountain Vista was able to fit us into their schedule quickly, upon assessment with Dr. Monaghan, she suggested only 2 options: urgent assessment from a neurologist in Toronto which would require MRI, or euthanasia. No other treatment options were offered. Within 1 hour of us taking our boy home to think as a family and make a decision, Dr. Monaghan called and asked “Have you made a decision yet? Because your dog is suffering”. Our dog was in no pain, but was showing vestibular syndrome symptoms such as nystagmus, dizziness, delayed reflexes, unsteady gait. He was still himself, wagging his tail and growling occasionally like he always does. When discussing the options with our family, we decided that before we make the decision to put our nearly 15 year old dog to sleep forever, we were going to inquire about a second opinion from a different Veterinary Clinic. When we took our dog for a second opinion, the Veterinarian that assessed him was shocked to hear that Dr. Monaghan strongly recommended either neurology assessment or euthanasia, as she did not offer our dog any other options and did not provide any interventions. The second opinion was: our dog had an acute head injury. The interventions given to our dog were steroid injections, anti-emetics and anti-histamines. When we brought our dog back the following day to the same Veterinarian that provided the second opinion, he was so pleased to find that our dog’s nystagmus was completely gone within 24hrs, and that his neurological symptoms were improving greatly. This Veterinarian was very optimistic that our dog would make a full recovery and be absolutely fine. Had we listened to Dr. Monaghan that day, we probably would have made a terrible decision to euthanize our boy, because she tried to convinced us that he was “suffering”. I am grateful for allowing my dog a second chance and providing him with a second opinion from another Veterinary Clinic. Because of this decision, he is recovering and still with us today. My hope is that Dr. Monaghan can learn from this experience, and think a little harder about her decisions and recommendations as a DVM when providing care to animals of this community. On a positive note, Dr. Erin at Mountain Vista is a very educated and compassionate Veterinarian. Should you find yourself at this clinic, I recommend her care for your animal.

Oct 16, 2024