St. Catharines Animal Hospital

I had to rush my cat GiGi here as he became lethargic within 24 hrs, they took Gigi immediately and did everything they could for him. He needed surgery asap and worked with me for options and what I could afford. Unfortunately just as things were looking up just as the surgery was almost complete Gigi's heart rate dropped. St. Catharines animal hospital did all saving techniques but unfortunately Gigi passed. I know they truly cared as they generously have paid for Gigis cremation, run and a plaster paw print. Gigi was a patient with St. Catharines animal hospital for 12 yrs. They’ve always been really good to him, he always charmed all the vet techs with his gorgeous white fur and maincoon features. I could tell that his loss also affect the whole office. They really showed how they cared and went above and beyond for me and my small family. I will continue to use them as my vet always. I was very upset at the time couldn’t truly show my thanks and I’ve been thinking about it for days so I just want to again say thank you guys so much for everything you did for us and Gigi. He meant so much to me and my family and what you’ve done for us will not be forgotten. Thank you so much 🤍

posted: 09/30/2024

Dr. Boctor wasn't honest with us that he had missed a piece of bone,our dog had suffered greatly from this had to have another surgery. He is still not the same 11 months later. They used dental tools on him instead of veterinary tools. Do you believe that? I was told that from a very respected veterinary. It's been 2 years and he will never be right again. He is still looking at third surgery because of infection from the first. That man should not have a license.

posted: 11/24/2024

I am a recent client to St. Catharines Animal Hospital and I am very impressed with the service I have received. I have been a pet owner for many years and have attended many veterinary clinics and at SCAH, my cats have received excellent care. The staff is very friendly and professional and I am always greeted warmly by the reception staff (Shannon and Tyson). I rarely have to wait to be seen. Dr Alex is quite thorough and the technicians ( usually Brittany or Ashley) who regularly draw bloodwork from my diabetic cat are very quick and skilled. Bandit never complains and highly recommends this clinic!

posted: 12/12/2024

We’ve had some pretty traumatic experiences with vets in the past and we’re very anxious coming in. The staff here were nothing but kind and friendly, and they even had a little sign for our kitty! It’s the small things that make it feel welcoming. The technician and doctor we had were both very friendly and helpful, and made us feel comfortable asking questions. We got some tests run, some medication administered and prescribed, and a bag of specialty food and for the prices we’ve paid at emergency vets this was nothing! The receptionist also gave us some information on pet insurance in case of future accidents. You can tell that the staff care about the work they do and it made for such a comfortable environment. Thanks so much for sorting out our baby!

posted: 10/22/2024

Great service, even with difficult animals, like my dog Cujo (not his real name to protect his identity 😉)! I've never had a problem getting an appointment either the day I call or the next, if it's an urgent matter. I would recommend St. Catharines Animal Hospital to anyone who cares about their pets health.

posted: 09/30/2024