Klaich Animal Hospital Reno

We were near Reno while traveling when our dog started to have some major issues. We were told by an emergency clinic that she needed immediate surgery. Klaich was able to get us in the next morning when everywhere else had yet to even call us back. Dr. Catterson and the whole team at Klaich were compassionate, timely, and communicative about our options. They did not insist on redoing the tests performed at the emergency clinic, and were transparent about pricing. I would highly recommend their services, whether routine or emergency.

posted: 04/13/2024

Front counter staff is very attentive. The doctor was very responsive. I have an old girl who had to have a couple procedures done. She's my first dog with my wife so she was basically our first kid. Doctor Nicole seems to genuinely care about animals and even spoke to me twice on the phone.

posted: 04/23/2024

I am literally crying writing this. I had such a great experience here today. It was our first visit. My dog recently got so traumatized at Banfield that she didn't even want to step foot into the vet. She does have a history of not liking getting her nails trimmed. The technician immediately saw her stress and adjusted accordingly. The vet Dr. Whalen came in with so much excitement and acceptance (and cheese wiz). That it really calmed down my dog, Birdie. I had previous recommendations from Banfield that didn't seem accurate and she assured me of my feelings. They were able to lovingly get her temperature and check everything as well as some vaccines with no issues. They then took her in the back to attempt a nail trim with a back up plan of a gentle approach! Ugh! Love them! I assumed they wouldn't be able to complete many nails because she hadn't had enough meds to calm her but Birdie came out not even 5 minutes later with all nails trimmed. No quicks clipped. The amount of care and attention is unmatched in the Reno area. I have so much relief they are willing to work with vet hospital anxious dogs. GO HERE!

posted: 12/29/2023

I can't express enough how thankful I am for the whole staff at Klaich!! Both of my pets have complex chronic medical issues and Dr. Nichols has always been so knowledgeable, compassionate, professional, and generally all-around amazing. The front desk staff is such an awesome and friendly group and the pharmacy team is so quick at filling prescriptions and letting you know when they're ready. It's so amazing when a vet office truly cares about the animals they're taking care of and takes the time to really listen to pet owners and handle pets with care and compassion. Truly the best vet ever :)

posted: 02/09/2024

I have been to half a dozen vets over the years.All of them were competent but I haven’t been completely happy with any of them. Some have been very expensive, others have started the practice of dropping your pet off but never actually seeing the Vet. My son had been going to Klaich and was very happy with them. So when we got a new puppy I decided to give them a try. The office was clean and spacious enough to have 3-4 pets and owners waiting. We were seen after a 10 minute wait. The veterinary asst. saw us first and took the basic info. Dr. Haggblade then came in and discussed our needs and wants for our new puppy. She was very knowledgeable and explained everything she wanted to do. Communication was open and friendly. She was very sweet and gentle with our pup. We were very happy that we had made this choice for a Vet. I was prepared for a fairly high bill for the initial visit, and the meds. I was pleasantly surprised at how reasonable the visit was.Considerately less than I expected. Overall, we are delighted with our choice to go to Klaich. We highly recommend them.

posted: 04/14/2023