Banfield Pet Hospital

3.9 (224 reviews)
5110 Mae Anne Ave, Reno, NV 89523, USA

Hours

Monday 8:00 AM – 7:00 PM Tuesday 8:00 AM – 7:00 PM Wednesday 8:00 AM – 7:00 PM Thursday 8:00 AM – 7:00 PM Friday 8:00 AM – 7:00 PM Saturday 7:00 AM – 7:00 PM Sunday 8:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,241
4.9 Embrace 19,990
4.9 Fetch 5,948
4.1 Figo 2,870
4.4 Hartville 183
4.9 Healthy Paws 11,388
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,375
4.8 Nationwide 25,749
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,370
4.8 Prudent Pet 2,877
4.7 Pumpkin 3,580
4.6 Spot 11,628
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.9

224 reviews

Everyone at Banfield is amazing! Customer centered and loving towards our pets, Eggsy and Charlie and our former pets, JB and Papas! ❤️ We especially love Dr. Bohn, Dr. Bell, Faith, Meg, Janet, Stephanie, and Kris-hopefully didn’t forget anyone. 😊

Apr 3, 2024

Very knowledgeable and friendly staff. They take excellent care of my puppy and always provide me with detailed information on anything I need to do to keep up his good health. The drop offs and pick up are super convenient and overall it's just a great experience every time I come in.

Mar 4, 2024

Dr. Bon is the best! Both my dogs love him. Everyone there is very kind. To both me and my pets. The only thing I didn't like is the drop off. They seem to get busy and my dogs and up staying there sometimes 8 hours of so. Other than that. It's a great place.

Mar 20, 2024

Be prepared for 30-45 minutes to check in and out. Doc we see is nice and doesn't push expensive solutions. Our dogs are rescues with issues. Normal services are a little less expensive than our old vet - he retired and the new people are all about profits.

Feb 16, 2024

Upon receiving a text to schedule both appointments, I arrived at the hospital expecting to address both the comprehensive and dental needs of my pet. However, to my surprise, I was informed that only the comprehensive exam was scheduled, and the dental appointment was yet to be arranged. The lack of coordination and communication was disheartening. The real disappointment came from the tech who checked my dog in. Not only was she unapologetic about the scheduling error, but her attitude was exceptionally rude. Mistakes happen, but a little empathy and a simple apology could have gone a long way in making the situation more bearable. To add to the frustration, it seems that scheduling errors are not isolated incidents. The same tech made another mistake while attempting to reschedule my dog's appointment for January, prompting her supervisor to step in and correct the error. It was concerning to witness such a lack of attention to detail. In any service industry, professionalism and customer service should be top priorities. Unfortunately, my experience at Banfield Hospital fell short of these expectations. I hope that the staff, particularly the tech in question, can reflect on their interactions with pet owners and strive for better communication and customer service in the future. A simple apology and a proactive approach to rectifying scheduling errors would have made a significant difference in my perception of this veterinary clinic.

Nov 20, 2023