Murlen Animal Clinic

I just had a horrible experience with the loss of my pet and i want others to be aware!!! It was time for my 15 year old dog. His quality of life was awful. I finally made the difficult decision to have him put to sleep. I called and inquired about the process. Once I decided to go through with it, I called back. I was placed on hold for over 15 minutes and transferred multiple times. They knew why I was calling but rather than treating me with kindness and grace, I was a business transaction. After some confusion and a change in how I was told the process would be (and how i had mentally prepared), the doctor put him to sleep. About 10 minutes later, while I was in the room with my kids and husband, crying, the nurse came in and announced “that will be 188 for today’s visit.” I was in shock. We literally just put him to sleep. He was still on the table. We paid and left. No tact. No grace. No sympathy. we will no longer be taking our other dog back here.

posted: 04/30/2024

Save your money and go to Stepping Stone in Gardner. They are great. This place jacks you around with senseless meds, the secretary is beyond rude. I won’t go in detail but they suck. The vet doesn’t want to deal with your dog if they are older. Go to someone more advanced!

posted: 03/24/2024

Been taking all of our fur babies here for the past few years. Dr Thompson is honest and doesn’t just jump to the most expensive treatment options first like some area vets do. They are trustworthy, friendly, reasonable and give my pups and cats awesome care.

posted: 10/07/2023

Me and my three cats are transitioning from Georgia and it's been rough. Mainly on them. They had to live somewhere other than with me for about 3mos. Soon after arriving in Kansas I realized that they all 3 had fleas. That has been an endless headache since April. I'd taken them to Blackbob Animal Hospital about 3wks prior to coming to Mur-len Animal Clinic. That was a huge mistake & nothing was resolved. I decided to try Mur-len Animal Clinic. It was just a random pick & I am so glad I found this place. Dr. Thompson is so pleasant & considerate. The receptionist was very welcoming & pleasant as well. Im so grateful. I was starting to get very discouraged & scared about my cats health & well being & felt like no one cared enough to help me get them back to their normal selves. Everyone is so mean & just selfish nowadays so I'm always elated & thankful when I encounter genuine kindness especially if they're helping me.❤️ I'm glad I found a vet finally!!!

posted: 06/09/2023

Would not recommend taking your elder pets here. We took our older cat in because she was having trouble swallowing and hadn’t been eating much. They gave her a shot and it didn’t help. We went in for a follow-up and they told us she was just old and there was nothing they could do. They wouldn’t even let us back to see what they were doing for her. So we took her to the vet in Spring Hill and they ran blood work and didn’t find anything abnormal. They gave us a steroid to give to her that should clear everything up.

posted: 07/20/2023