Banfield Pet Hospital

I took my cats here for their shots, checkup, and importantly a flea infestation. I was a bit nervous because I had to do a drop-off and leave them which I’ve never done before, but the team was extremely helpful, knowledgeable & kind to my pets. The nurse took everything I said seriously and was very thorough with her notes. She was upfront with general costs and answered all of my questions honestly. She explained to me which procedures may be considered optional, and which are more needed, and saved me a lot of money. The vet later called me and explained everything in detail, about his findings, the medication, prevention methods for fleas/worms, etc. and then I went to pick them up. The nurse also took time explaining the medication to me & how to give them it. When I was getting ready to leave, she even remembered small details about what I said about their personalities :) It was very apparent the team cares a lot about the pets that are brought in and under their care. They asked specific details about each of the 3 cats to make sure they had everything in order to help and get the personal care they needed. They were all very nice and reassuring, and my cats all came back happy and settled right back in. I believe I also received a discount for taking multiple pets in at once, although I didn’t follow up on it when checking out. Overall I really do recommend this place! The team treated my cats as if they were their own. Super sweet & knowledgeable team :)

posted: 09/09/2025

Took my two cats for checkups and shots. Usually they are freaked out going to the vet, but they were very mellow on the ride home. Very friendly staff.

posted: 11/12/2025

If you love your pet, don't bring them here. They will always tell you to leave your pet there for whatever service or treatment you came in for. Once you drop off your pet, they just become a number. I took my dog there twice, and both times, they never called me once to tell me to pick up my dog. I always had to call in to check on the status to see if they were done with my dog. My main point is they would rather throw your pet in a cage, neglect them, and forget about them. Mind you, the bills are not cheap here, but the quality of the service is very poor. -5 stars is my rating. This is why they tell you to leave your pet here because if you waited with your pet, you would be very pissed off at their attentiveness. And the disregard for people's time. They could care less about your day. Both times I took my dog here was the same experience. The lack of care that they have here is unbelievable. I will never take my dog to any Banfield Pet Hospital again. I highly recommend you don't take your pet here and put them through this nightmare Hospital. Read the comments, read all the warnings and go there at your own risk!!

posted: 05/15/2025

TY for my free 1st visit with my stray cat Coonie. I ll be back in 2 weeks. They were very understanding that I couldn't get her in her travel kennel for her 1st attempt. They answered all my questions n we are slowly bonding.

posted: 07/16/2025

I want to thank Dr. Salinas and Wilmarie Bobbi at Banfield for the amazing care they gave to my dog, Calvin. They were able to see him last minute, which gave us so much peace of mind. Not only did they take great care of him, but they also took the time to answer all of our questions thoroughly and with so much patience. What stood out the most was how human, kind, and genuinely helpful they were throughout the visit. It’s clear they really care about both their patients and the pet parents. I am so grateful for their compassion and professionalism, and I highly recommend them to anyone looking for veterinary care.

posted: 09/20/2025