Banfield Pet Hospital

4 (87 reviews)
2024 Lombard St, San Francisco, CA 94123, USA

Hours

Monday 7:00 AM – 6:30 PM Tuesday 7:00 AM – 6:30 PM Wednesday 7:00 AM – 6:30 PM Thursday 7:00 AM – 6:30 PM Friday 7:00 AM – 6:30 PM Saturday 7:00 AM – 6:30 PM Sunday 8:00 AM – 6:30 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,182
4.9 Embrace 19,907
4.9 Fetch 5,691
4.1 Figo 2,852
4.4 Hartville 182
4.9 Healthy Paws 11,260
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,344
4.8 Nationwide 25,431
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,132
4.8 Prudent Pet 2,811
4.7 Pumpkin 3,393
4.6 Spot 11,341
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4

87 reviews

I've been with these guys a year now and rarely had any good experiences. I scheduled a checkup for my cat today (3 weeks out) and paid $30 to lyft there just for the office to be closed with no heads up. I didn't get the appointment auto rescheduled or even a voicemail saying they're closed for the day. What a waste of time and money. And previously I had a suspicion my cat had a cold since she was sneezing a bunch. Brought her in and they said there was no issues, didn't even run any tests. After another week of sneezing I had to insist on the panel of tests before they could confirm she had a cold. Had to pay twice too for the "doctors time". I'll be switching vets, don't go here

Oct 4, 2023

I absolutely would NOT recommend Banfield Pet Hospital - Marina location. The services provided were very disappointing and they were extremely negligent addressing concerns. They did not show an ounce of care for the client (me) or pet. From the front desk, to the technicians, to the veterinarian— regardless of their tenure and credentials, all staff members were incompetent, and should be reevaluated by Banfield upper management.

Oct 9, 2023

Dr Melcon is a 5 Star Vet The office staff at this location is barely a 1 star operation. Voicemails do not get returned Phones do not get answered Not even when the doctor is in Forget this place if you have an emergency or ANY sort of urgent need.

Jun 5, 2023

Banfield Marina office is the best! The entire team does a superb job. Thank you so much Marina Office, appreciate y'all so much!!!

Sep 20, 2023

The level of incompetence of front desk staff is really remarkable. Getting virtually anything done with them is a painstaking task. You are continually put on hold, there are long delays and they seemingly forget you’re even on Hold. Recently they have developed a new habit of just putting you straight to hold without even answering. I was on hold for 45 minutes before giving up. They don’t even acknowledge the fact that you were put on hold or apologize for the wait, are just emotionless and direct. The vets are great here and until recently this was a great office, but it’s incredibly frustrating to need to get info on a sick pet and not be able to get through. At this point I’d gladly pay more money to go to a vet who’s front office actually cares for their customers.

Mar 14, 2023