Sitara Animal Hospital

4.5 (69)
2611 Stillwater Way #101, Lake Country, BC V4V 2R3, Canada

Hours:

Monday: 8:00 AM – 5:00 PM

Tuesday: 8:00 AM – 5:00 PM

Wednesday: 8:00 AM – 5:00 PM

Thursday: 8:00 AM – 5:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: Closed

Sunday: Closed

How to Save Money at Sitara Animal Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2025
Rating Provider Total Review
4.9 Fetch Canada 166
4.9 Furkin 348
4.1 Pets Plus Us 862
4.3 PHI Direct 31
4.8 Spot Canada 149
4.8 Trupanion Canada 25,888
1.0 Desjardins 1
5.0 OVMA 1
3.3 Peppermint 3
2.5 Petsecure 226
0.0 Sonnet 0

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Tracy Grozik

My dog, Bentley, had to have all his teeth pulled and an oral nasal fistula (hole) fixed as well. The team there is absolutely wonderful! I can't express how grateful I am for their expertise. The only thing I'm shocked at is the price of stuff. Other than that, I can't say enough about Sitara Animal Hospital!!! My Bentley is back to being a loving, goofy and playful dog.

posted: 05/07/2024

Brian Smyrski

She is no better than any other dental surgeon. The service the same. However the charges are ridiculous. Billing for surgery and then billing for hospital time while my dog was in surgery. Removed all her teeth and charge for polishing teeth. When questioned the staff member stumbled and then said they had to polish them before extraction. Wow. If you don't mind being ripped off she is a fine surgeon. Certainly not worth double the rates of all other dental surgeons. The surgeon I had an appt with hurt his hand and he said she had an opening so I took the opening not even thinking the price would be double. Live and learn.

posted: 08/14/2024

Tammy Makortoff

They are very good. Took very good care of my kitten, and I will definitely take him back. They are thorough and work quickly which makes it easy for recovery.

posted: 07/09/2024

Sandie Phillips

Aunty Theresa and her skilled team have been taking stellar care of my pets for 20 years, she knows her stuff and has saved my dogs lives numerous times. All my trust and faith is with her when it comes to taking care of my fur babies. Thank you aunty for always being there for us, much love and respect!

posted: 09/08/2024

Zene Reeves

My little Mya was misdiagnosed (and operated on ) for years until I took her to Sitara. After 2 surgeries that did not resolve her pain and I was told her condition was “ now behavioural most likely”… Then I took her to Dr. Jacobson. After the consultation she got my little girl into surgery immediately…..Mya has never been better. At Mya’s post op I was in tears with gratitude for Dr. Jacobson and she took my hand and said “ I will care for your children as if they were my own”. This woman is an Angel. Words cannot express how grateful I am to Dr. Jacobson and her staff. My biggest regret is not going to see her sooner.

posted: 02/04/2024