Kinsol Veterinary Clinic

We have been with Kinsol Bet since 2019 and have always been impressed with their friendly manner, compassion, and excellent care for the animals. My Cavalier King Charles Spaniel, Lilibet is always so excited to go to the Vet and receives the best care possible. Couldn’t recommend them enough!

posted: 12/14/2024

Very knowledgeable and friendly staff. I had a great experience. My daughter asked to listen to our puppy’s heart beat when the vet tech got out her stethoscope, I said no, but the vet tech happily let her try without hesitation. She also showed me the proper way to trim nails so I can do it myself without worrying about hurting our puppy. Then the vet went through pros and cons of different spaying times and options with me instead of just telling me what to do.

posted: 09/03/2024

One of the best vets we've been to by far. I've followed Dr. Skelton from Mill Bay to her own practice in Shawnigan, and now to this location. Everyone in this office has always had the best standards of care, are compassionate, understanding, mindful, accommodating, and are truly invested in the animals they treat.

posted: 10/18/2024

This clinic is by far the best I've ever come across in my many years of having pets. Long review below, so if you're not feeling like reading it all, that's really all you need to know! If you want more details, read on... When we moved to this area, I looked into all the nearby vets, and some were taking new patients at the time. However, Kinsol's fear-free philosophy really resonated with me, and I felt their approach would be the best fit for my furfamily. Rather than registering with another local clinic right away, we remained with our previous vet in Langford and joined Kinsol's waitlist. We were on their waitlist for about a year before being taken on as patients, and it was more than worth the wait. They are organized, communicative, knowledgeable, and friendly. The clinic itself is laid out very well, and the exam rooms are comfortable and welcoming. It's one of the only places I've ever taken my anxious rescue dog where there's no way for her to get trapped in a corner of an exam room. There's lots of parking and a green space nearby for your dog to stretch their legs and pee before getting back in the car. More importantly, the staff are fantastic. Everyone is efficient, kind, compassionate, and so helpful. We've seen both Dr Skelton and Dr Lorimer, as well as most (or possibly all) of the vet techs. Every single person has been so gentle and careful with my dog and cats. The appointments are long enough that there's no need to rush, so they are able to take great care to keep the animals as calm and comfortable as possible. During my anxious rescue dog's first annual physical, the vet had me do some of the handling of my dog (opening her mouth to check teeth, etc) so she wouldn't be scared due to being handled lots by a stranger. The vet also took us on a tour of the back area of the clinic so our dog could see what all the noises were that she could hear from the exam room. Everyone working back there let her sniff them, several people provided treats, and nobody tried to touch her or make eye contact. It was such a great experience for both our dog and for me to have her needs understood and met like that. They have also encouraged me to bring our dog in when she doesn't have an appointment just to have some treats and get more familiar with the space so she's less nervous during appointments. And they're great about providing treats and lick mats to help nervous critters relax! My senior cat recently had a terrible infection and required surgery to remove the infected mass (which turned out to be cancerous). She's 17, and we were worried about the surgery, but they got her through it with flying colours. This issue started over two months ago, and Kinsol has been awesome throughout. So clear about my options, so wonderful with my cat, and so supportive through the whole process. They have squeezed her in for checkups of the infection and incision on days when they are totally booked. They have called numerous times between visits to check her progress. I also want to mention pricing. Veterinary medicine is expensive, as so many things are these days. The training required is long and expensive, the overheads are high, and staff need to be paid sufficiently to match the exorbitant cost of living in the area where they work. Given all that, I don't find veterinary costs in general high - expensive, yes, but it's not a charity, and that's what it costs 🤷‍♀️ That said, I have been extremely impressed that despite being such a great clinic that provides excellent care and longer appointments than most other places, Kinsol does not seem to have higher prices than other clinics we've been to in recent years. In fact, their costs are often slightly lower than I've paid or been quoted elsewhere. They seem to do their best to keep costs down without compromising the quality of care. If they recommend a procedure, they provide detailed estimates beforehand, and I never feel pressured to agree to anything without knowing the costs, options, and consequences of not proceeding with testing first.

posted: 11/06/2024

King Gustav III, was a feral cat rescued by the authorities after many attempts. His transition from King Rat to docile domestic has been carefully developed by the staff of Kinsol Vets. His health is well maintained through regular check ups. I think it's the fact that Kinsol doesn't create needs for him, they look at the basics and keep his overhead at a reasonable level. I can't thank them enough!

posted: 08/16/2024