The Urban Vet

I hate to have to write this but feel I should make other people aware... lack of follow up/concern to my dogs health is the main reason for review. Unfortunately I had to put my senior dog down a little over a week after the visit due to what I believe was a heavy prescription dose. I was bringing my 16+ yr old dog to this vet for librela injections the past few months since moving back to town. I knew my buddy was wearing down, but beyond slow walking from arthritis, he wasn't showing any other major signs. The last visit I scheduled was to have an honest conversation with the dr about end of life and signs to look out for since it was my first time going through this. I knew dr Cagle was out of town on holiday, and I specifically asked for an experienced dr to meet. I showed up to the appointment, only to be met by a dr who in my best description seemed "sedated"...she looked hung over/out of it, she showed no empathy or care about the situation, struggled to form coherent sentences, and provided absolutely no good information, and after about a minute or two of looking at my dog (first time) was ready to walk out. I pointed out to the dr my dog had some skin rashes (which she barely looked at) and had been diagnosed with early kidney disease a couple of years ago, but no major progression. She prescribed 300mg gabapentin twice daily and carprofen 100mg every other day if gabapentin didn't work. I wasn't sure why but she suggested these meds would alleviate any lingering pain. Also amoxicillin for skin rashes. (I learned later that this dr was a temp and on "benadryl" ) I followed dosage instructions and woke up the next day to an unresponsive dog (He was given his last gabapentin the night before around midnight). I thought he was dead. Had urinated his bed and was just dead weight with his tongue hanging out of his mouth. I had to monitor him for the following 36-48 hrs, and he never fully regained complete mobility of his limbs or could hold weight. He seemed super disoriented at all times. I seeked advice from other local doctors who all seemed to agree these were heavy doses for a senior dog with potential kidney disease, as these meds are hard on the kidneys. I must say dr Cagle did reach out about this situation during his trip, after I voiced my displeasure with the visit to the staff. He stuck to this being proper treatment, and said he would follow up on dec 19th when back in town. My dog had to be put down on dec 22nd... and I never received any follow up to even ask how he was doing.

Dr. Cagle, Dr. Song, and honestly the entire team are always so attentive, educative, responsive, and genuinely trustworthy. They’ve not only helped my pup Olive, but they’ve also become such a helpful resource for food suggestions, budget-friendly yet safe and healthy recommendations, and so much more. I truly can’t say enough wonderful things about them. I, without a doubt, recommend trusting your fur baby in their care.

Dr Cagle has restored my confidence in Vets. Since i have been bringing my cat Disco to him since she was a kitten, he has been clear, honest and trusting. I have told a few of my fur moms and dads to visit if they ever had to. i cant speak to prices although i feel like most vets are pricey but the quality of care Disco has received it does make me have a peace of mind. knowing someone isnt just taking my money just to take it but someone that actually cares about animals and improving their business means a lot to me and our community. also i may add that my cat did have to get her tail amputated from an accident and Dr Cagle’s guidance and professionalism gave me the confidence to handle my baby. and i must say the kindest staff, you can tell they love being there and the animals.

Amazing vet clinic, that has shown a great amount of care and above and beyond concern for our dogs. For as long as we are in Houston, we will continue to come to Dr. Cagle and the team here

We love The Urban Vet! Dr. Cagle and his entire team are incredible. They love on our fur babies like they are their own. We have never received such amazing and attentive care… I don’t know what we would do without them.