Stella Link Animal Clinic

I recently took my senior dog to this clinic because he was experiencing a fainting issue. The vet assistant and the veterinarian were both very patient and helpful to me and my dog. The waiting time was very minimal (less than 10 minutes), and the veterinarian quickly diagnosed my dog’s issue and prescribed medication for him. I will definitely return here for all of my dog’s future medical needs. The employee’s are kind and patient.

Dr. Parma, Dr. Ron, and Dr. Hoffstetter are all amazing. I had my dog spayed with Dr. Hoffstetter and he was so quick! The techs were all so sweet with my anxious dog. I called and they told me she was out of surgery and recovering! Dr. Parma and Dr. Ron are very honest and straightforward as well. I had to put down my old pup and it was clear the hospitalization wasn't improving his quality of life. It was so painful but I'm grateful for Dr. Parma. She tried with me. The techs were there with my family when we put him down. I'm forever grateful for their compassion. All my pets come here. Thank you doctors and staff! ♥️

I brought in one of my outdoor cats after the cold snap and they treated her with the upmost care! Very reasonably priced and I didn't have to wait very long..very caring and helpful staff... someone recommended me this place and I would recommend it as well

I called to ask a few general questions, and unfortunately the lady I spoke with was very rude. She gave very short answers and repeatedly responded with “I don’t know.” She then asked me, “Do you want to speak to the owner?” after I simply asked why my Saturday appointment was being rescheduled when I booked it days ago. Her response was basically, “I don’t know, but we have Monday open.” This was my first interaction with your business, and based on that experience I will not be coming here. There were no warm or welcoming vibes — more of an “idk & idc” attitude. If this is not the kind of impression you want your company to give, I would strongly recommend having better representation when answering the phone.

I had a very disappointing experience with Stella Link Animal Clinic. I scheduled an appointment for 10:30 AM and was told the scans would take about 15–20 minutes. After waiting approximately 45 minutes, I informed staff that I needed to leave for a previously disclosed work commitment and requested a refund since the service had not yet been completed despite payment being taken upfront. I was then told they would complete the scans quickly and email results within 15 minutes. More than two hours later, I still had no results. When I called the clinic to follow up, a technician spoke to me in a raised and unprofessional manner, told me I needed to be patient, and hung up on me mid-sentence. I returned to the clinic to address the situation and request a refund due to the service failure and misinformation. During that interaction, the same staff member escalated the situation further by physically assaulting me before the veterinarian on duty intervened, apologized for the behavior, and offered to repeat the scans at no additional cost because of the inconvenience. Instead of resolving the matter professionally, I later received notice that the clinic was terminating services with me entirely. As a paying client, I expected timely communication, professionalism, and basic customer respect. Unfortunately, that was not my experience. I cannot recommend this clinic based on how this situation was handled.