Haven Veterinary Clinic

I hope our next experience here is better than today’s, if we decide to return. Unfortunately, this visit felt far more like a car sales process than a veterinary appointment. When I arrived, I was given two different quotes by the vet tech that were higher than the original estimate I had received. I was also told, quite firmly, that the original quote had expired, even though my appointment was only four days past that date. (Lesson learned: read the fine print, because quotes do expire.) After some back-and-forth, the vet tech eventually “ran the numbers” and was able to honor the original quote for the necessary vaccines and tests. While I appreciate that it was ultimately honored, the process itself was uncomfortable and stressful. It genuinely felt like a negotiation rather than a discussion about my pet’s care. Overall, the interaction with the vet tech was very unpleasant, and I left feeling frustrated rather than reassured. I hope that if we do come back, the experience will be more transparent, respectful, and focused on patient care rather than pricing tactics.

We’ve found our new home! Dr. Jennings and the entire team here are incredible. This is an amazing place, evident in the special touches and commitment to a higher standard of care than you are able to receive anywhere else. I’ve visited five offices in the last two months, searching for that “they get it” factor to ensure Goku receives the best care possible. They have what I was looking for our beloved family member. We will not bring him to anyone else now!

This is truly the absolute best vet clinic to take your furbabies to! Dr. Jennings and her team are so sweet, patient, and knowledgeable. My puppy got all of her vaccines here and had a wonderful, positive experience (good place to train your dogs to like the vet). They made my puppy feel so comfortable that she was responsive to little commands like “lie down” and “paw/shake” while we were waiting for her vaccines to be prepared! Too cute! Btw if you’re worried about prices, it’s very reasonable and very worth it. I’ll definitely be bringing my puppy back for future check-ups and procedures; can’t imagine going anywhere else. Highly recommended! You won’t regret it!

WALKED IN for inquiry of services and pricing. The front desk lady with glasses(no name) was not familiar with pricing and information. I waited patiently for her to check out customer, then finally proceeded to get me the information needed. Before I was able to book appointment or say another word she rudlely dismissed herself because of a so called emergency. I honestly expected better, there were two other associates who could have helped. I would have waited patiently if she needed to care for the other client. Very unprofessional to help me then move me aside etc smh . Very disappointed, customer service lacks.

The best pet vet in ALL of Houston! Dr. Jennings saved my dog from what seemed to be a case of pancreatitis. Her prompt care and treatment made such a huge impact in my dog’s recovery. We’ve been regularly coming here for check ups and vaccines for 4 years and I can’t say enough good things about her and her staff! They are always so accommodating and supportive. They do follow up calls to make sure your pets continue to do well after every visit. I don’t even live in Pearland anymore and I still drive to Haven for veterinary care. Your fur babies are guaranteed to be in good hands here. THANK YOU!!! ♥️