Aldine Mail Route Animal Hospital

I brought in a dog that I found over a year ago. I recently moved into the neighborhood and happened to come across the animal hospital. On my way to the park, I felt compelled, out of love, to check on her. After learning about her condition and a possible fatty tumor, Dr. S went above and beyond with support, especially for a first-time dog owner like me. I’m blessed beyond measure. Thank you to Julian and the entire staff at Aldi Mall Animal Hospital. If you want it to sound a little more formal or more heartfelt, I can tweak it further.

Our experience at this veterinary clinic has been outstanding from start to finish. The entire team is kind, compassionate, and genuinely cares about the health and well-being of every pet that walks through the door.

Overpriced they knew it was an open access but tried to tell me my cat could've been shot and told me $1200$ for over 30 things that they listed my cat will need , $200 later he is fine and healed now but if I would've listened to a vet who saw my cat for 30 seconds I'm not even exaggerating he looked at my cat for 30 seconds and said he needed all this work done , my cat wasn't limping or in pain he didn't even ask me questions he just told me that he thinks my cats been shot... like seriously dude. Anyways my cat is fine now but they don't care about affordability. $1200 isn't normal to tell someone when the other vet said it's just an abscess that'll close on its own but this one wanted to try to scare me.

Excellent staff. My baby was so sick, he was seen stat and on his way to healing thanks to these wonderful people.

I called the clinic to find out if they offered dental services or could provide a referral, as my 13-year-old Chihuahua needed dental care—specifically a cleaning and extractions. They confirmed that they did; so, I took him in. They performed a blood test, and—being aware of his history of a heart murmur—they conducted a very superficial auscultation, telling me that they didn't hear anything unusual. They informed me that the procedure could be carried out the following day. They never sat down with me to discuss the risks involved in administering anesthesia to an elderly dog ​​with a history of a heart murmur; nor did they ever speak to me about alternative options beforehand. My dog ​​passed away. They told me that it happened just after the cleaning was finished—that his heart rate began to drop, and although they attempted to resuscitate him, it was unsuccessful. My little dog deserved better care given his advanced age and his underlying health complications; and we, as his owners, deserved to be better informed before consenting to the procedure—rather than having it presented to us as if it were merely a routine treatment. Our hearts are broken. They responded now saying the percentage, that they informed me, that my dog could it make 6 months later, I want to see that records, when your doctor barely ever check my dog’s teeth, and specifically, where does it say—where am I specifically told—that I should have gone six months earlier. And even when we went to pick it up, they couldn't even say what had happened—it could have been this or that, they said.