Central Animal Hospital

One of the best doctors in town. I really appreciate dr Ajay's help at 12 am when my dog was giving birth, he answered my calls a few times and gave me a lot of advices. I really appreciate his help.

Went to this hospital with my kitten, and Doctor Ajay Kaler was fantastic. So attentive, seemed very knowledgeable, and provided good advice. I’ve been to many other veterinarians in Windsor for my two dogs, and none of them seemed as nice. I’ll definitely be back with my dogs and cat for their annual vaccines.

If it were possible to give 0 stars, I would. I brought my cat here because of the many good reviews this vet has. Despite all of that, he overdosed my cat on flea medication and then tried to blame me for his death. Inigo was not feeling well when I took him in, but he was lively, purring, and nowhere near close to spontaneous death. Then, the vet gave him TWO veterinary strength flea treatments, to a cat who was already not at his strongest, and immediately Inigo began drooling all over the place and clawing up my arm to try to get away from whatever the vet was putting on him. Inigo was a ragdoll mix, and anyone who knows the breed knows they are the sweetest, calmest cats you’ll ever meet. This was so unlike him and I started panicking. The vet noticed this and told me I could leave Inigo with him for a few hours and told me this reaction was totally formal and (this is a direct quote) “I’m not worried at all.” I didn’t even get to leave the parking lot before the staff was calling me to come back in because he was dying. Initially the vet told me he was having a reaction to the medication, but when he came back in tell me my cat was dead he switched the story to tell me he was so anaemic from fleas that he had “no blood.” I am anaemic as well and I know that is not how anaemia works. He was lying to me to save himself, and pushing blame on me for letting him have fleas for so long (he had them on and off again for a couple of months because I couldn’t find a treatment that worked). The staff were always “friendly”, but in my time of need they showed their true colours. They never called to express their condolences after they killed my baby. They argued with us about what happened and how to move forward. They asked me to come in to sign the cremation form in early September but I got into a car accident and my car was totalled so I wasn’t able to. I tried calling them MANY times to alert them but it always went to their fax machine instead. Finally one of the staff called me and when I answered she said, “So are you coming to sign or what?” I let her know what happened with my car and she was shocked and apologetic, but that didn’t stop her from giving attitude to a grieving pet owner in the first place. Needless to say, I will not be bringing my other cat nor my dog back here. If you read this and decide to take the risk based on the many good reviews, that is your prerogative, but be warned that this is not the first time this vet has been accused of causing harm through negligence and I doubt it will be the last. You never think it will be you that it happens to, but none of us are invincible. This man should be reported to the College of Veterinarians, and I will be glad to do it myself.

Ya at first he seemed to care about saving us money. But doing what he told us caused more trouble an then I got stuck paying for that cost also. Now the animal is still in bad shape. He just didnt seem to devote the time and care we required. He never gave me any diagnosis or anything without me prying it out of him like whats the actual injury. I had to google it myself. I am about to go to another vet for a second opinion but whats sad is he seemed to be nice just considering the condition of my animals recovery. I don't feel she was given the adequate care she deserved. Like to me it feels like the bare minimum was done for my animal the second we said money is tight. That dont mean we have no money and lets neglect the animal. Just means give it to me straight from the beginning. I shouldn't of been charged when I returned with the animal in worse pain and condition due to doing exactly what he directed me to do. Shoulda waived all of those costs. Initially was like 280$ returned and spent double. He was open when no one else was an he did help. Just not enough in my Opinion

Brought my puppy in for her second round of vaccines. The front desk staff are kind and friendly. That’s the only positive I have to say. The vet came in and he has no bedside manner. He told us her health is “okay” and asked what kind of food we were giving her. He pushed the vet’s brand food, told us the food we were feeding her was “cheap.” Our breeder recommended this vet and the food to us. The vet told us that all breeders are cheap. When we asked how the vet brand food was better, he replied that he is paid to tell us how to raise our puppy properly. He also attempted to give her a vaccine that we didn’t want. Needless to say, we won’t be back.