154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 19, 2022

Don’t get this pet insurance

Don’t get this pet insurance. First of all the claims take FOREVER, they told me to email my vet for the invoices but even when I reached out to my vet and had them send the information immediately, they still took over a month. The customer service is via phone, they’ll put you on hold and then the agent never seems to know anything and is always super vague and unhelpful. I asked why my payment was higher than the quote they’re giving now for the exact same pet and benefits and nobody could explain it or fix it. She went through and compared the plan to my plan and pet and they were the exact same, which she agreed shouldn’t be the case, but then also said there was nobody I could reach out to and nothing I could do. She just said to cancel the policy and get it again with the new quote but that I’d have to do the waiting period and my last ER visit where my pet was diagnosed with nothing would be considered preexisting condition. How does any of that make sense?? Such an awful experience it all just seems shady

Insurer: Pets Best

By: Ashley Kim

Verified March 19, 2022

Always the best call people.

Always the best call people.

Insurer: ManyPets

By: customer

March 19, 2022

Large vet bill

Had a large, very unexpected bill from our clinic due to our 6 month old pup getting into some pinecone material. Was chocking and coughing. Needed X-rays and throat meds. After our deductible, fetch put rest back into our account within two weeks. We were happy to be reimbursed.

Insurer: Fetch

By: customer

March 19, 2022

While I know the pet industry has grown…

While I know the pet industry has grown 10 fold over the past couple of years and Pets Best is ramping up its claims and customers teams to make themselves the best in the business. I was not disappointed in the turn around time for my claim. I know they are doing their best and things will get better. Hats off to the team for making a difference. Thank you

Insurer: Pets Best

By: Chris Olsen

Verified March 19, 2022

Easy to enroll

Easy to enroll

Insurer: ManyPets

By: Lou

March 19, 2022

My cat went to the ER on Christmas…

My cat went to the ER on Christmas night and again on new years day for a urinary issue. Following up was a trip to the vet and then a week later medicine prescribed. Fetch handled all the claims in an efficient manner and paid quickly. I am so glad I got this insurance!

Insurer: Fetch

By: Colonial Ridge Homeowners Asso

Verified March 19, 2022

The process was quick and easy

The process was quick and easy - have not had to submit a claim yet just signed up

Insurer: ManyPets

By: Lucy Flynn

Verified March 19, 2022

20% of our pet billings is truly a…

20% of our pet billings is truly a blessing. Our pet's recovery from Addison's disease is a miracle that overjoys us daily. We love Embrace!

Insurer: Embrace

By: CHARLES

March 19, 2022

The benefits outweigh the costs

The benefits outweigh the costs. Both of my dogs are insured. My 10 year old dog has never really needed it, but it’s nice to have that protection if needed. Meanwhile, my now 4 year old dog has a ton of issues. His allergy medication which costs almost $120 a month is fully covered. He is now suffering from seizures, and I’m almost hitting my deductible before it’s covered. The insurance paid off in the long run. Remember, insurance is to INSURE your dog IF something happens. I’m glad I’ll never have to sacrifice my dogs health because I can’t afford something.

Insurer: Trupanion Canada

By: Cass

March 19, 2022

She was very helpful

She was very helpful, clear and professional.

Insurer: Nationwide

By: Eugene Peters

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