154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 21, 2022

My baby Oreo

Because I got it for my baby and it cost me a lot of money now just for prescriptions and if anything else happens to him it will probably kill me so at least I know that this way if he needs an operation or anything then you guys will help and I wouldn't be able to afford it all myself. it's a lot easier paying month to month. I actually already mentioned trupanion to somebody before I even got it because I knew that you could help. so I recommended you already before I even got it.

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

Excellent!

Excellent customer service and plan features are better than the rest!

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

Friendly staff very helpful

Friendly staff very helpful

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

Good experience so far!

Good experience so far!

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

Billie

Great team of Professionals

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

Very satisfied

I called and the call was quickly answered by a lovely person. She was professional and had all the answers I needed to help me decide to go with Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

I get great service and people take their time to explain things.

I get great service and people take their time to explain things. I never feel rushed or an incoveince.

Insurer: Trupanion Canada

By:

Useful
March 20, 2022

You really ARE what your companies name says, "Pet's Best"

We are so thankful that we had Pets Best insurance for our dog. Her surgery was very expensive and they covered everything just the way I read they would. We've never had pet insurance before and it seemed too good to be true that for the low price we pay for coverage, they would actually pay so much, but they really did! And it went right into the bank account, which is a great option for reimbursement. We had compared many other plans and this insurance was 2-3 times LESS expensive then all others we found, but yet it offered better coverage. Also, if your pet is under 2 when you sign up, from what I understand dental is part of the policy at no extra cost - that is a very nice benefit for those of you who have younger dogs. I tell everyone that has animals about this company. It is nice that they have their plans set up so you can buy what is best for your situation and pet. They are also great at communication, letting me know where we were in the claim process. All I can say now is THANK YOU PETS BEST! You really are what your company name says ; )

Insurer: Pets Best

By: Robby

Verified March 20, 2022

Tedious to file claims that may be denied for unrelated medical findings

I have 2 pet insurances (one for another pet with a pre-existing). While Embrace is less costly/mo than my other insurance, I find that they are much more tedious to file a claim. I think it doesn’t make sense to be required to provide all the info they request if they are only going to request the medical records anyway. Also my last claim was frustrating as they took a completely non-related prior finding as a reason to deny my claim. I had to have the veterinarian ultimately write a letter stating the claim was in no way related due the claim yo be paid. It seemed like such a waste of everyone’s time, when it was clearly not related. It just seems like Embrace was trying to get out of paying vs making sure they provided quality service.

Insurer: Embrace

By: Allie R

March 20, 2022

Puppy got plastic bag with treats in it…

Puppy got plastic bag with treats in it and ate part of plastic Sent text and got response immediately was advised to be aware of any vomit and if she threw up any of plastic She did next day They texted me next day to see how pup was doing great follow up

Insurer: Pets Best

By: Laura Moore

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