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VERY PLEASANT EXPERIENCE!
It was a pleasure adding my new puppy to my policy at Fetch Pet Insurance with Amanda. She was vey personable, professional, polite and very informative. She was also friendly and made me feel special. We had a delightful conversation about my puppies that happen to be brother and sister. Overall it was a very pleasant experience. Amanda is an asset to Fetch!
Insurer: Fetch
By: Denise
Fast and easy sign up is great
Fast and easy sign up is great. I'm very happy with the quote I got!
Insurer: Nationwide
By: customer
Clinton was very helpful with the…
Clinton was very helpful with the entire process of adding our second dog to insurance. He was very thorough!
Insurer: Nationwide
By: Marina
Very comprehensive coverage
Bobby answered all my questions & gave me additional info on how to reduce the waiting period for ligament problems. Even though it wasn't the least expensive, the coverage is so thorough that I switched from Pets Best (bad customer servicee) & AKC (for preexisting conditions but not a very comprehensive coverage). The trust pilot rating was a big consideration in my switching to Prudent pet.
Insurer: Prudent Pet
By: DEBBIE PARKER
Wonderful customer service and easy to…
Wonderful customer service and easy to get claims approved
Insurer: MetLife
By: customer
Great pet insurance
Everything very straight forward. Easy to file a claim.
Insurer: Spot
By: Tom Petry
A longong wait on phone before I received help. And difficult to submit my claim this time
Hire more people so the wait on the phone isn't soooo long.
Insurer: Embrace
By: Marylou Merryman
🚨 PUBLIC CALL-OUT: MetLife Pet Insurance 🚨
Another month, another denied claim. Same bullshit. Same excuses. Same broken system. At this point, MetLife isn’t just incompetent—they’re predatory. For YEARS I’ve submitted the same vet documentation. It’s on file. It’s highlighted. It couldn’t be clearer if it were carved in stone. And yet, MetLife still manages to screw it up. Every. Single. Month. The excuses? Pathetic. “New staff.” “System issues.” “Someone forgot to read.” Give me a break. If any of us did our jobs this badly, we’d be fired on the spot. But at MetLife, this isn’t a mistake—it’s the business model. Let’s be real: MetLife Pet Insurance is a scam. Their “service” is a joke, their systems are garbage, and their customer support is useless. They trap you with pre-existing condition clauses, then nickel-and-dime you while denying legitimate claims. They profit off failure, and they do it shamelessly. If you’re even thinking about MetLife Pet Insurance, take this as your warning: don’t. They don’t deserve your money, your trust, or the right to call what they do “insurance.” As soon as I find a provider that doesn’t treat customers like garbage, I’m gone. Fix this, MetLife—or don’t. Either way, I’m done being polite. You’ve burned the bridge, and I won’t be silent anymore.
Insurer: MetLife
By: Corey
Excellent company!
Trupanion helped me pay my dogs bills with their prompt reimbursement.
Insurer: Trupanion
By: Barbara Mirer
Very difficult to submit claims
Very difficult to submit claims. Every claim needs doctors office notes even for annual routine visits and vaccinations. I was required to even get explanations of benefits from my prior pet insurance. I never had to jump through so many hoops with pet insurance as I do with MetLife. I am sorry I switched.
Insurer: MetLife
By: customer