154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 27, 2025

I have really struggled…

I have really struggled to get Embrace to understand I split my wellness bills from the vet into payments with the vet. I have had claims denied because the vet receipt to me says zero, but the charge was moved over to my installment, and they won't accept the installment because each payment to the installment doesn't have a wellness item attached to it. I send in both the zeroed out bill with costs, and the installment receipts, and still get denied. After the companies response, and attempt to follow their instructions for successful payment, I was just denied again, Although the action happened within the guidelines of the policy, they deny based on paperwork the vet has available. So a company that is offering insurance, but not paying, and the customer can't do anything about it because they are limited to what the vet provides. I have sent in a BBB complaint and I hope this company can align their claims to vet clinics so the customer isn't in the middle paying for something they are not getting. And masking as military friendly when in fact they are not. A complaint to USAA to remove affiliation is next.

Insurer: Embrace

By: Joe Thibault T

August 27, 2025

I always have a great experience with…

I always have a great experience with Embrace. They do what they say and pay their portion. It is important to me they keep their word and I know I can rely on them.

Insurer: Embrace

By: Linda

August 27, 2025

It was great to speak with Amanda this…

It was great to speak with Amanda this morning. She helped to add our new pup to our policy. She was knowledgeable and answered all my questions. She was a kind and pleasant. Thank you!

Insurer: Fetch

By: lauren perone

Verified August 27, 2025

Always been happy with Nationwide

Nationwide had always been of great help and very knowledgeable when it comes to pet insurance.

Insurer: Nationwide

By: customer

Verified August 27, 2025

Timely response and refund.

Timely response and refund.

Insurer: Fetch

By: Nicholas

Verified August 27, 2025

Easy!

No hassle with return on services. Claim taken care of easily by fetch without me having to do much! Easy use! Thank you!

Insurer: Fetch

By: Lee

Verified August 27, 2025

Nationwide was great when I had my dog…

Nationwide was great when I had my dog Lady insured. Now it’s time for Bean to receive the great service.

Insurer: Nationwide

By: A.M.

Verified August 27, 2025

So far no complaints as we are happy…

So far no complaints as we are happy with pumpkin. We always recommend you to others. We get refunded quickly. 👍

Insurer: Pumpkin

By: Rose

August 27, 2025

Absolute scam!

It’s an absolute scam!!! We submitted a claim for my dog that was in the animal hospital for 10 days due to Addisons. She wasn’t diagnosed with it before our claim on 7/22 before. My dog went to the vet in January,( 6 months) before because she had gastritis. They saw she was vomiting and elevated pancreatic enzymes and denied our claim due to related symptoms. My dog received a bad batch of dog food, was even tested and came back with issues, totally unrelated to Addisons. I guess my dog can never vomit again at the animal hospital or whatever she has will be denied. Do not get pet insurance through these crooks!!!

Insurer: Lemonade

By: Justin

Useful
Verified August 27, 2025

I was very surprise on the turn around…

I was very surprise on the turn around on my claim. They made it easy with submitting and receiving my money back.

Insurer: MetLife

By: JK

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