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Fast, Friendly and Helpful!
I recently had to put my Abby to sleep. Trupanion has allowed me to upload all of her invoices, even ones several years old and are working with my vet to see if I missed any insurance refunds. This is so unexpected and appreciated. I would recommend Trupanion to anyone that has pets. Vet care is so expensive now and Trupanion is prompt with processing claims. No complaint here.
Insurer: Trupanion
By: Kurt
Extremely satisfied!
Iâve been with Trupanion for years and have been more than happy with the fast service. Now that my dogs are seniors, Iâm extremely grateful to Trupanion.
Insurer: Trupanion
By: Laurie
Jo
It was easy to follow prompts
Insurer: Trupanion
By: Joanne
She was very friendly and knowledgeable
She was very friendly and knowledgeable
Insurer: Trupanion
By: Chris
AM
Simple explanations of coverage
Insurer: Trupanion
By: Angela
Taylor was kind understanding and helpful.
Taylor was kind, understanding, and helpful. My dog is sick and I was trying sort out some appeals and file new ones. Taylor was patient. She answered my questions and helped me with next steps. She even waited on the line while I took a call from my dogâs veterinarian. Iâve had a rough few days with my dog being sick. Working with Taylor at Trupanion was easy and I felt like she genuinely cared about what my dog and I were going through. Everyone I have spoken to at Trupanion has been wonderful. My dog has had a lot of medical issues this year. This week alone his medical bills were over $10,000. If I didnât have Trupanion I truly donât know what I would have done. Dealing with my dog being sick is awful, but knowing I can afford his treatment, is such a weight off my shoulders. I tell everyone I know with dogs to get Trupanion!!
Insurer: Trupanion
By: Shea
The best thing I did for myself and my dog was getting a Trupanion policy when he was young.
The best thing I did for myself and my dog was getting a Trupanion policy when he was young. I was thinking I may never need it, but then all of a sudden I did. I really appreciate how responsive and easy Trupanion is. I tell everyone. Thank you!
Insurer: Trupanion
By: Glenda
Chico's dad thanks you!
the process moved quickly, thank you.
Insurer: Trupanion
By: george
The representative Kayla was super informative attentive and the best rep I have ever spoken with .
The representative Kayla was super informative, attentive , and the best rep I have ever spoken with . All agents so far were good but she went above and beyond . I was so worried my dog was in need of immediate care and wasnât sure where to go and what I needed . Kayla calmy helped me understand what my policy entailed , quickly emailed a list of options of vets / hospitals, she then walked me through what questions to ask to ensure I was well aware of my options once at a location. When a place called me back , Kayla called me back to make sure everything went well and the ensure I felt comfortable. It all went so smoothly because I knew exactly what to ask and what my dogs rights were . Thank you Kayla and Trupanion for being there when we needed you ! Also , direct pay software is the best ! I wish every vet used it !!
Insurer: Trupanion
By: Raffaela