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So far so good!
So far, it's been really easy to use and no hassle.
Insurer: Pets Best
By: Lindsey Pogue Author
Unhappy with service
I had to cancel my insurance today. I found out that when my 11 day wait period ended i was ineligible for a claim. My dog had an medical examination that we thought his lameness in his leg was from a tick bite. In our area that is common. We took x-rays of his knees and found nothing wrong. Now months later I go see a different vet and my dog has two torn acls. Because of lameness in his leg they will not cover my bills. I am very upset with this process. I read the fine print when i signed up for this pet insurance company. A day late and the company will not cover. By the way my dog is 2 years old and I got insurance around 21 months old. Wish they would make an exception for young dogs.
Insurer: Healthy Paws
By: Alexander Timofeev
Trupanion is truly amazing
Trupanion is truly amazing! We have had them for our 16 month old lab Emma and they have been great! We recently got a new 6 week old lab puppy Sadie. Trupanion gave us 30 days of free insurance for her. We had already signed her up for Trupanion. She was diagnosed with Parvo. Had to be hospitalized. Trupanion paid 90 percent of her bills and we had just signed up and had not even paid any premiums! Thank you so much for helping up save our baby Sadie’s life!
Insurer: Trupanion
By: Janene
Amazing
Amazing! They were quick to respond to my claim and reimbursement was super fast!! They also checked in with us to see how our pup was doing after her survey!! ❤️
Insurer: Healthy Paws
By: Candy Woody
We recently lost our 18 month Maltese…
We recently lost our 18 month Maltese puppy to some form of meningitis. It has been one of the most painful times. Trupanion was a blessing and supported us all the way through with timely payment benefits and automatically refunded our last policy payment when she passed. We now have two new puppies and thrilled to sign up with them again
Insurer: Trupanion
By: Cathy
Do Not recommend this company - everything will end of being pre-existing
Embrace has denied all but one claim I’ve submitted since we purchased the policy saying they are pre existing issues. He had an issue prior to the policy taking affect and Embrace is basing their decision on that piece of medical information even though we never submitted a claim. We were told to wait 30 days for policy to take affect which we did however they are making decisions based on what occurred during and prior to buying the policy. In addition, he had a cough one time which is now a pre-existing condition. We took him in for what appeared to be megaesophagus and because it had a cough with it - they wouldn't cover the cost of anything related to it and now it considered a permanent existing condition therefore I can't get any insurance to cover this. A cough and megaesophagus are two totally different things, yet they have decided they are the same. The same for diarrhea - what puppy do you know doesn't have diarrhea being in a new environment and being taken from his puppy family. We had one payout of $25.00 over the years time. Everything we submitted either went to the deductible (which we understood) or what they have decided is pre-existing condition. To me it was a way for them not to pay. Insurance companies are all the same whether human or animal insurance - just want to make money!!
Insurer: Embrace
By: Jane E Bennett-Bailey
HAS NEVER COVERED ANYTHING
We purchased FIGO two years ago for our two golden retrievers. In that time we submitted THREE claims. All were denied because apparently and ear infection is a pre-existing conditions. Their claim specialists comb through your records and since one of my dogs had an ear infection TWO years ago I guess that counts as pre-existing. I just took my younger golden to the vet because she had terrible diarrhea for 3 days, was not eating and was dehydrated. The vet ran numerous tests to determine the cause. I walked out with a $1100 bill. Submitted a claim. FIGO denied it all. Hence the reason I’ve canceled my pet insurance with FIGO. Will be looking into more dependable and honest options.
Insurer: Figo
By: BBJ86
Easy to fill out application
Easy to fill out application. Adding additional pets gave a discount. Coverage explained.
Insurer: Prudent Pet
By: Joni Hooker Cloud
The best pet insurance!
Process is fast. Easy to understand.
Insurer: Trupanion Canada
By: Yasuko