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It is a total SCAM
It is a total SCAM! First, it is so hard to get reimbursed. I paid $150 for heartworm protection shot, but they only reimbursed $21. Second, they do not allow you to cancel. They has some kind of contract with the bank. When you replace the credit card with the bank, your payment information will automatically renewed on their website. It is HORRIBLE HORRIBLE EXPERIENCE.
Insurer: ManyPets
By: Cynthia
I am very happy with Embrace Pet…
I am very happy with Embrace Pet insurance and just increased my policy to include wellness coverage. The people at Embrace have been very helpful and easy eager to help.
Insurer: Embrace
By: Catherine
Call and Speak about the best policy for your pet
I just got off the phone with Ashley. She was so helpful in making me more comfortable with a customized policy within my budget for my 7yr old Basset Hound. For me, I purchased the Exam Plus and Congential/Heriditary add ons. I think it's important you understand what you are buying and don't just sign up on line without having a conversation. Pretty sure that would resolve negative reviews I see. I have a better understanding of coverage now and feel more secure in what I have purchased. Ashley was so helpful, honest and provided some feedback of what may be best for my hound. I am so glad I spoke to a live person which unlike most companies these days, you get right away!! Thank you Ashley for your help.
Insurer: AKC
By: Lisa C.
My police agent Bethany help me and…
My police agent Bethany help me and guide me through the hall process. Answer all my inquiries and concern. I am very pleased with this policy.
Insurer: Prudent Pet
By: Cecilia
Horrible experience
Horrible experience. I purchased my pet's insurance on Sept 19. Gave my credit card information at that time and received an email confirmation with an invoice that I thought was simply a receipt. No where in that email does it say my credit card did not go through. On Oct 17th I received another invoice at 9pm EST. Then at 12am Oct 18th I receive a cancelation email. I reached out to customer service once I read the email and was told my card was not processed because of a bad security code. Okay. They made zero and I mean zero effort to regain my business. They even lied and told me that I was told that my card was not processed when I first signed up by email but the email mentions nothing about a problem processing my card.
Insurer: ManyPets
By: customer
Great service
I have a 9 year old rescue dog that has been covered through Healthy Paws since her adoption about 5 years ago. Since then she has been diagnosed with several mast cell tumors, myeloma, arthritis, and glaucoma, resulting in lots of vet visits, medications and surgeries. Throughout everything Healthy Paws has been very easy to work with in submitting a claim, quick in responding, and easy to understand in terms of what is covered and what is not. I'm so grateful to have pet insurance and Healthy Paws has saved me lots of money, and made me feel more comfortable in getting my pet the best healthcare!
Insurer: Healthy Paws
By: Christina
One bill was not paid in August 2022
One bill was not paid in August 2022. Said we did not send invoice. Need better explanation.
Insurer: Figo
By: customer
It was very easy to get my pets insured
It was very easy to get my pets insured
Insurer: ManyPets
By: Patty Reynolds
The person I spoke to was so nice and…
The person I spoke to was so nice and helpful it made me happy that I chose ASPCA.
Insurer: ASPCA
By: Dorothy Matuzek
Nationwide denies claims even for colds a stomach problems
I paid for the best insurance possible with nationwide to ensure i felt a sense of safety and security. I took my dog to the vet because he was having stomach issues and had a cold. We had to send his stool for testing and had a full medical exam to see what was up and he prescribed some medicine for us. This all cost me $450. Nationwide has a $250 deductible. I was expecting $200 back and they sent me $6 saying his cold and stomach issues were a pre-existing condition they wouldn't cover. What a sense of shock and disappointment that a vet visit suddenly cost me so much money. Nationwide made me go through a dispute process and still denied my claim despote the vet saying as well it was a in the moment stomach bug and cold. He's a 8 month old puppy! Terrible pet insurance company. Avoid at ALL COSTS!
Insurer: Nationwide
By: David Zapata