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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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So easy to submit claims
Very easy to submit claims! I was expecting a lot of back and forth, or having to push for updates, get info from my vet, etc. but it was actually so easy to do right from my phone. The claims were processed and accepted in less than a month. Very happy with the service, and now I can focus my attention all on my cat’s health.
Insurer: Spot
By: Kat
Highly Recommend Fetch!
I initially went to sign up online but needed to know if I could change the pet name attatched to the policy as we haven't named our puppy yet. I had to call in and I spoke with Nadine, who was very knowledgeable, pleasant and cohesive with the information. She answered my questions and had me signed up in no time.
Insurer: Fetch Canada
By: Heather Nunyabuzness
Medical documents not read thoroughly
Medical documents were submitted as requested along with an amendment on the notes. I did not recieve the full reimbursement due to a pre existing diagnoses according to adjuster . I had to resend the physician notes for clarification and now waiting for the case to be reviewed. Takes too long to recieve reimbursement.
Insurer: Embrace
By: Natasha Day
If only people health insurance worked…
If only people health insurance worked this fast! Submitting a claim was fast and easy. Very impressive! My claim was processed and I was reimbursed within days of the incident.
Insurer: Embrace
By: Tara Hinderliter
Very simple and easy to use
Very simple and easy to use. I feel better knowing my fur baby is protected.
Insurer: MetLife
By: Brittany Crockett
still processing my claim after 3 months and now policy is no longer active
It's been more than 3 months since my dog passed away and I made the claim. The claim status remained as "processing" and now, I can't even log onto the portal because i don't have an active policy anymore. How am i supposed to get my money? Am I getting scammed?
Insurer: Pets Plus Us
By: Katie
This was a smooth and FABULOUS process
This was a smooth and FABULOUS process. I am so thankful that my vet suggested insurance for my pet.
Insurer: Pumpkin
By: Noralyn Giles
Delaney was Awesome she helped me with…
Delaney was Awesome she helped me with my issue and was very knowledgeable. Explained how to process my claims. It’s so nice to hear a pleasant person.
Insurer: Prudent Pet
By: Lynn Simmet
Franklin
Reaching Franklin was the best part. Calm, informative and very patient. Made the return process easy and efficient
Insurer: Nationwide
By: Martha Neil