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Payment processing fees charged for each dog insured
While I believe the insurance plan is great, their billing practices leave a lot to be desired. If you have multiple pets each one is billed separately and with each bill is a separate fee that is charged regardless of the payment method used. The multiple fees add another $20 to my bill.
Insurer: Prudent Pet
By: JEANNE RUST
Next day coverage on the wellness…
Next day coverage on the wellness program and people are very helpful.
Insurer: Spot
By: Michael Lumley
Great Vet Coverage
I have been very impressed with the service and professional handling of my recent claim for a minor injury with my dog. The app makes filing a claim very easy and interaction with claim personnel was great.
Insurer: Lemonade
By: Chris
You weren't clear on the 14 waiting…
You weren't clear on the 14 waiting period for some coverage, coverage started the day after I purchased. Feel like I got mislead.
Insurer: Spot
By: Grayson Gilbert
Very responsive for questions
Very responsive for questions. And actually address them.
Insurer: ManyPets
By: customer
It is so hard to look for pet…
It is so hard to look for pet insurance. It can be very confusing what is covered and not covered.
Insurer: Spot
By: Laurie Boessmann
Quick Customer Service Response
Quick customer service turn around. Quick reimbursement of funds.
Insurer: Figo
By: Julissa
I got a welcome call from Spot pet…
I got a welcome call from Spot pet insurance and it took me by surprise because the previous insurer I had for my pet, I only communicated through email. So, this call made this insurer stand out and more personal! I appreciated that!
Insurer: Spot
By: Quentina Green