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very responsive during my recent claims
Furkin were really responsive during my recent claims. There was a couple of admin errors but they fixed them really promptly and with no addition work for me.
Insurer: Furkin
By: Caroline
I'm a new customer, so far so good...
I'm a new customer, and just filed my first claims with Fetch. So far, customer service has been very responsive, and once I understood the process, it looks pretty straightforward and simple. We'll see how readily they pay the claims. My only concern so far is that the coverage is quite expensive - more than $700 per year for my 5 year old dog with no pre-existing conditions.
Insurer: Fetch
By: Susan Lager
Fetch for Sidney
Fetch is there if needed. I love the Customer Service line! If I needed answers, Fetch helps to explain any questions and answers. Fetch is the best for my kitty, Sidney!
Insurer: Fetch
By: Debbie
Premium went up $600 for 2023 renewal
My Premium was $1000 this year and I just received my renewal for next year, Embrace increases my premium to $1600 without any explanation. I understand cost of everything went up and there's inflation now too but $600 increase????? that's 60% increase!!! between cost going up and inflation, 20% increase is probably more reasonable. Anyways, I called Embrace multiple times trying to speak to a supervisor to find out why this happened, but Embrace refuses to speak to me and all I got was a email response that my dog is aging hence the price increase. I'm very disappointed with their customer service and their supervisor Sarah is avoiding talking to me on the phone. You would think maybe there's new perks or the coverage is better given $600 increase but NOPE - same coverage as before. I feel that we are being punished b/c of my dog is getting older. I"m totally ok with annual increase of premium but not by 60% each year.
Insurer: Embrace
By: JT
Signing up was really easy
Signing up was really easy, and I appreciated that! The product I was purchasing was accurately described so I knew the kind of coverage I was getting for my cat.
Insurer: ManyPets
By: Karen G
Grateful for Healthy Paws
Our 2.5 year old dog stopped eating out of the blue and became very ill with dehydration and electrolyte changes. Two hospitalizations later, he was diagnosed with Addison's disease (primary adrenal insufficiency). Healthy Paws has an easy interface for filing claims, and the turnaround times were less than one week for each claim.
Insurer: Healthy Paws
By: Michael
Great customer service and worth every penny
Great customer service and worth every penny! Our dog has been healthy her whole life and had a very rough year with random unrelated events (broken tooth, torn CCL, etc.). This helped us get through multiple surgeries for multiple issues this year without breaking the bank!
Insurer: Embrace
By: Kathy
Rob explained everything
I spoke with Rob and he explained so much to me. He could tell me what Spot does and how it compares to other pet insurances. I wish I had called first. It would have save so much time.
Insurer: Spot
By: Susan
Easy process-fast response.
Easy process-fast response.
Insurer: Embrace
By: Bobbi and Brett Miller
great coverage, amazing staff, easy to navigate, High prices but worth it!
although prices increase at a fast rate, I find that this company is the easiest to work with and offers the most beneficial coverage. As a young first-time dog mom, things can get confusing, but the staff has been extremely helpful with assisting any of my questions and work with me. The staff is personable and have been very sympathetic as my dog undergoes medical treatment. Thank you manypets for saving my dog and wallet :)
Insurer: ManyPets
By: Samantha Kurtz